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It's my grandsons ps4. Month or so ,it's stuck in safe mode.
We do not have access to the Gmail address and do not remember the password… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
My controller blinks and won't connect.But it works fine in
My controller blinks white and won't connect.But it works fine in safe mode but won't connect on the blue screen that tells me to connect my controller … read more
Tim
Tim
Bachelors in Information Technology
13 satisfied customers
I have a PS3 and I'm trying to get it to work I turn it on
I have a PS3 and I'm trying to get it to work I turn it on and nothing comes us so I bring it to the safe mode settings and tried to restore it and restart so I could at least play a game but the tv s… read more
Harry
Harry
2,217 satisfied customers
My PS4 is on safe mode what do I do to get it off. About a
About a week now I tired restarted it updated, restore default rebuild database … read more
Harry
Harry
2,217 satisfied customers
I am the parent here. So, my son probably failed to do
I am the parent here. So, my son probably failed to do update. He does not have access to his fortnite game. Its the only game he plays. … read more
Pete
Pete
Engineer
Bachelor's Degree
20,829 satisfied customers
On thursday I played everything was normal.. I turn on my
hello. So on thursday I played everything was normal.. I turn on my system saturday and the screen pops up that says safe mode and directs me to a screen saying ps4 cannot start and to download the so… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I just bought a PS4 Pro and I uploaded everything to the
Hey there, I just bought a PS4 Pro and I uploaded everything to the cloud from my old one. I had a few failed log in attempts on the new Pro and it locked me out for a bit. Can I get it unlocked today… read more
Harry
Harry
2,217 satisfied customers
My PS4 is connected to internet but it won't connect to the
My PS4 is connected to internet but it won't connect to the PSN. I keep telling it to login and then it just gives me a message saying I need to login. What do I do?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have tried everything known to man to connect my PS4 to
i have tried everything known to man to connect my PS4 to the playstation network but it still doesn't connect even though my console connects to the wifi … read more
Harry
Harry
2,217 satisfied customers
My brand new playstation pro will not install my new game it
my brand new playstation pro will not install my new game it keeps pausing … read more
Roger
Roger
Low-Voltage Electronics Specialist
Vocational, Technical or Trade Scho
1,443 satisfied customers
I just bought a ps4 pro and Im trying to game on 4k but my
Hey, I just bought a ps4 pro and Im trying to game on 4k but my system says I need to adjust my settings … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Won't let me play call of duty infinite warfare on my new
Won't let me play call of duty infinite warfare on my new ps4 and the game came with the ps4 and its done downloading also and keeps saying error E-80AA001A … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Have err code (E-80AA001A) cannot start the application,
Have err code (E-80AA001A) cannot start the application … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have a PS4. just purchased the new call of duty game.
I have a PS4. just purchased the new call of duty game. noticed it took a boat load of space on the hard drive. I had a 500gig hard drive that was pretty much full. so I went to best buy and purchased… read more
Pete
Pete
Engineer
Bachelor's Degree
20,829 satisfied customers
I want to get my kids (10 year old and 20 year old boys) a
Hi, I want to get my kids (10 year old and 20 year old boys) a virtual reality headset for Christmas. Which one is the best? I would like to keep it under 2k. I'm only going to get one that they can s… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a PS4 that boots correctly one time out of 100. Other
I have a PS4 that boots correctly one time out of 100. Other than that it stays on with blue led light. When it boots correctly everything works fine , until I shut it down. It becomes almost impossbi… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
got a ps4 for xmas...having trouble installing. tv wont recognize
got a ps4 for xmas...having trouble installing. tv wont recognize hdmi connection but it does for the xbox...? please help!… read more
Aric
Aric
Hobbyist
Run A/V and repair business for over
160 satisfied customers
Hi I just got a new Wii and it played the game that it came
Hi I just got a new Wii and it played the game that it came with Mario and Sonic ole pics but every time I put in a new game right out of the box it says unable to read dice what do I do?… read more
Mr. Clark
Mr. Clark
Electronics Engineer
Bachelor's Degree
53 satisfied customers
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Meet the Experts:

Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

53 satisfied customers

Career IT Professional & Director of Information Technology

Daniel

Daniel

Engineer

18 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

160 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

20,829 satisfied customers

Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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