Game Systems

Video Game Console Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

I am having trouble with my XBox1 setting up wireless> I…

Customer Question
I am having trouble...

I am having trouble with my XBox1 setting up wireless> I have checked and know my SSID but it will not accept it and suggests the I turn off the router for 30 seconds and retry. Have tried that as well no luck.

Technician's Assistant: What's the make/model of your device? How old is it?

XBox 1 do you need a model # etc.?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It all seemed to start when I loaded Call Of Duty World War II. I wasd not having that problem before.

Submitted: 7 months ago.Category: Game Systems
Show More
Show Less
Ask Your Own Game Systems Question
Answered in 30 minutes by:
11/21/2017
Electronics Technician: Karthik, System Administrator replied 7 months ago
Karthik
Karthik, System Administrator
Category: Game Systems
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Game Systems Question
Electronics Technician: Karthik, System Administrator replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the wifi modem/router?

Ask Your Own Game Systems Question
Customer reply replied 7 months ago
Do not require your assistance please cancel my request. Richard Doucett
Electronics Technician: Karthik, System Administrator replied 7 months ago

The reason why I asked the previous question, If I able to know the router make and model. We can try to reconnect the xbox and the router. If you want to cancel this service, You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support

Ask Your Own Game Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Gameguy360 Your Own Question
Gameguy360
Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
108 Satisfied Customers
Experience: 8 years radioshack, 2 years game crazy.

Gameguy360 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

53 satisfied customers

Game Console Repair Business Owner / CIS Degree

Daniel

Daniel

Engineer

18 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

160 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

95 satisfied customers

Over 16 years of experience installing and repairing electronics.

< Previous | Next >

Related Game Systems Questions
I had my PS3 connected and working in AZ with my wireless network
I had my PS3 connected and working in AZ with my wireless network (Cable). Now I have moved to VA and trying to connect the PS3 to the wireless network (DSL) here and it isn't working. I am able to co… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Hi Im unable to connect my microsoft game apps to xbox it
Hi I'm unable to connect my microsoft game apps to xbox it just tells me its connecting but it doesn.t… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I am trying to set up a Wi-Fi connection tv through my wii
I am trying to set up a Wi-Fi connection for my tv through my wii and it wil not accept the information I am entering. What can I do?4… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I was playing Call of Duty Black Ops II, When the game start
I was playing Call of Duty Black Ops II, When the game start online, with my wireless controller, I have no control over my character. It is as if I am playing the game as a spectator. I have had seve… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
my son is getting code 800765b4 on his xbox 360 and cant get
my son is getting code 800765b4 on his xbox 360 and cant get in or play. what does this code mean??… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Sony PS2 System(NTSC - SCPH-30001) W/ Controllers --- Can This
Sony PS2 System(NTSC - SCPH-30001) W/ Controllers --- Can This Be Used In Africa (Uganda)? Is it too old or outdated to gift to a 16 Yr Old (I Am Not Up On This Technology At All..thanks For Fdbk.)… read more
Eric M.
Eric M.
PhD Candidate
Master\u0027s Degree
66 satisfied customers
We have just put a new wireless router but the xbox will not
We have just put a new wireless router but the xbox will not let us get into wireless mode to connect… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
My ps3 network is not connecting. It's failing the
My ps3 network is not connecting. It's failing the connection test. I've already unplugged the modem and router and tried connecting again but it's not going through. I can watch Netflix on my ps3 or … read more
Steve G.
Steve G.
Engineer
107 satisfied customers
I am trying to install an Xbox360 with Kinect, however, the
I am trying to install an Xbox360 with Kinect, however, the test Xbox LIVE connection fails constantly. I cannot get past this point.… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Trying to put my new XBOX game code in but cannot connect to
Trying to put my new XBOX game code in but cannot connect to the internet with it, I can however get on my Face book, I have all Wireless I think I put the wrong code in the window where I am suppose … read more
Keith Masters
Keith Masters
President, CEO
Vocational, Technical or Trade Scho
22 satisfied customers
While using my PS3 the connection is lost from the play station
While using my PS3 the connection is lost from the play station 3 to my router. In the internet settings area of the PS3 it states that the access point was not detected. All other devices maintain co… read more
scoeas1982
scoeas1982
64 satisfied customers
I am trying to set up my Wii to the internet wirelessly and
I am trying to set up my Wii to the internet wirelessly and am not having any success. The console is not reading my wireless network as an available connection and when I try to enter the numbers in … read more
Steve G.
Steve G.
Engineer
107 satisfied customers
I have a PS3. a few days ago my online access stopped. When
I have a PS3. a few days ago my online access stopped. When I go to network settings and do a search for my wireless router, I no longer see the name of my router. It picks up others around my neighbo… read more
Gameguy360
Gameguy360
Retail
108 satisfied customers
We continue to get internet connection failed when trying to
We continue to get internet connection failed when trying to connect our ps3 to the wireless router. There are so many inputs, it's difficult to know what is what.… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
cannot get internet on the psp, called the router NETGEAR said
cannot get internet on the psp, called the router NETGEAR said shld call sony asst model #av206655622-psp3001 pls help we connected my daughters ipod touch the router is on WEP SETTINGS AUTOMATIC 64 B… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
How can I block my son from accessing the web via his XBOX.
How can I block my son from accessing the web via his XBOX. Consurned with him accessing porn.… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I am having so much trouble trying to connect my x-box 360
I am having so much trouble trying to connect my x-box 360 to my wireless router (Basic Belkin 802.11). The x-box is not recognizing the router. I have tried to set up through the automatic wireless n… read more
Steve G.
Steve G.
Engineer
107 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x