Game Systems

Video Game Console Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

I have a brand new Xbox One X tried to load game and it will…

Customer Question
I have a brand...

I have a brand new Xbox One X tried to load game and it will not install. I am new to the xbox community

Technician's Assistant: What's the make/model of your device? How old is it?

Xbox one X 1 day old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just opened the box and hooked it up for the 1st time

Submitted: 8 months ago.Category: Game Systems
Show More
Show Less
Ask Your Own Game Systems Question
Answered in 1 day by:
11/13/2017
Electronics Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: Game Systems
Satisfied Customers: 47,167
Experience: Avid user and trouble shooter of Gaming Systems
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please the error you get when you try to install a game?

Please let me know

Thank you

Ask Your Own Game Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Gameguy360 Your Own Question
Gameguy360
Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
108 Satisfied Customers
Experience: 8 years radioshack, 2 years game crazy.

Gameguy360 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

53 satisfied customers

Game Console Repair Business Owner / CIS Degree

Daniel

Daniel

Engineer

18 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

160 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

95 satisfied customers

Over 16 years of experience installing and repairing electronics.

< Previous | Next >

Related Game Systems Questions
My Hauppauge lights up then goes out. For my xbox 1. I have
I have tried to hook it up a it lights up then goes out … read more
Harry
Harry
2,042 satisfied customers
Eing problems with signin for xbox1. X box 1. Its not a
i tryed new pass word for microsoft and it will not take it … read more
Harry
Harry
2,042 satisfied customers
Cant open game I have installed. Xbox 1. Just purchased says
just purchased says to hit button a to play brings me to adds for payment … read more
Harry
Harry
2,042 satisfied customers
Hi Im unable to connect my microsoft game apps to xbox it
Hi I'm unable to connect my microsoft game apps to xbox it just tells me its connecting but it doesn.t… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Xboxonex,doest respond,startup ,tnen black screen ,no
xboxonex,doest respond,startup green,tnen black screen ,no setting,nofunctions,no response to controller promts … read more
Pete
Pete
Engineer
Bachelor's Degree
95 satisfied customers
I bought an xbox one s with Minecraft. I thought minecraft
I bought an xbox one s bundle with Minecraft. I thought minecraft was already installed. When my grandson opened it and started it up he did not see the minecraft information. I was at his house and w… read more
Roger
Roger
Low-Voltage Electronics Specialist
Vocational, Technical or Trade Scho
1,443 satisfied customers
I have no audio coming from my X BOX ONE, message says HTMI
I have no audio coming from my X BOX ONE , message says HTMI is not connected . Geek Squad installed it with my new home theater two days ago . I check alll connections and can find nothing wrong . … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I purchased a G920 Driving Racing wheel, I feel as though I
I purchased a G920 Driving Racing wheel, I feel as though I have correctly attached all connections, yet the X Box 1 does not acknowledge that it is hooked up Is there something I am missing… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I am unable to play Forza-6. When I try to install it in my
I am unable to play Forza-6. When I try to install it in my X-Box-1, I am asked for a password ***** then a passkey. I have forgotten both. I got them when I installed Forza-5 which was about 3years a… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
We have a Brand new X-Box OneGame System; it is out of the
We have a Brand new X-Box OneGame System; it is out of the box and all connected to the TV: just registering it and setting it up; it asks you to load in your home e-mail address and an X-Box user pas… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
hello thank you for taking the time to help me out and read
hello thank you for taking the time to help me out and read my question. i was wondering how do you mod cod black ops1 for xbox 360. i play it alot and i see people running around with aim bots like c… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
Help!I just tried to play fifa on a brand new wiiu console,
Help! I just tried to play fifa on a brand new wiiu console, and half way through the game, the screen froze up and I hear only a high pitched whine. What can I do?!?! Need help now. I just paid, and … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
my granddaughter put a pass code on my xbox360 and i have no
my granddaughter put a pass code on my xbox360 and i have no ideal what it is.i cant play any game that has any r little violence on them.i have try to reset it but it shows questions that she do not … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Recent update will not complete loading. Tried several times.
Recent update will not complete loading. Tried several times. Gives status code; 3524-396B-1380-0703-C000-0099 Have any suggestions?… read more
scoeas1982
scoeas1982
64 satisfied customers
My son-in-law is a big time video gamer. He has an X-Box 360 and is real good at the games
My son-in-law is a big time video gamer. He has an X-Box 360 and is real good at the games. I found a good deal on a Wii Console with Mario Kart Wii Bundle - Black and bought it. I have a 30 month old… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I tried to turn on my x box and wouldnt work !! It said to
I tried to turn on my x box and wouldn't work !! It said to contact support but also gave a number of (E68), does that mean anything ??… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Re X Box 360 Serial# 4177655 62905 Produst ID # 77093442417765562905 MFR
Re: X Box 360 Serial#(NNN) NNN-NNNN62905 Produst ID # XXXXX MFR Date 2006-7-19 I repaced the DVD drive (purchased from The Source) in my grandsons XBox. After replacing the drive it worked until I ins… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I just purchased a Samsung 6300 and love the TV. I have had
I just purchased a Samsung 6300 and love the TV. I have had trouble with the sound when playing Wii 2008 and PS2. I get no sound, I have tried different cables to no avail. X box works fine?… read more
Steve G.
Steve G.
Engineer
107 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x