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I'm trying to set up new password for PS4..its not present…

Customer Question
I'm trying to set...

I'm trying to set up new password ***** PS4..its not present in my emai they say it is.

Technician's Assistant: When did you last reset your username and password?

A week or so ago.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Well this is for my handicapped daughter, I am 81 y.o. and not extremely knowledgeable.

Submitted: 8 months ago.Category: Game Systems
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Answered in 2 hours by:
11/11/2017
Electronics Technician: Josh, Hobbyist replied 8 months ago
Josh
Josh, Hobbyist
Category: Game Systems
Satisfied Customers: 21,933
Experience: Helping others enjoy their games
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Hobbyist replied 8 months ago

The email should contain a link that you click on and it will lead you to a website to reset the password.

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