Game Systems

Video Game Console Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

Related Game Systems Questions
I'm having problems with my playstation 4. Yesterday
I'm having problems with my playstation 4 JA: When did your game system stop powering on? Customer: Yesterday JA: Have you tried resetting the AC adapter (unplugging it from the outlet and the console… read more
Pete
Pete
Engineer
Bachelor's Degree
21,108 satisfied customers
Fix ps4 having trouble. 3 days ago. Still wont stay
fix ps4 having trouble JA: When did your game system stop powering on? Customer: 3 days ago JA: Have you tried resetting the AC adapter (unplugging it from the outlet and the console and waiting 2 min… read more
Tim
Tim
Bachelors in Information Technology
62 satisfied customers
I bought my son a PS 4. He can talk with his friends at
I bought my son a PS 4. He can talk with his friends at using his head set but the system will not let him go online. He wants to play games on line. the system says parental controls or family manage… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,590 satisfied customers
Our ps4 will not update and its only 3 months old. Probably
probably a month but we were on vacation away from the ps4 for 2 of those weeks. we've tried downloading the 5.55 update but unsuccessful … read more
Harry
Harry
2,257 satisfied customers
I am the parent here. So, my son probably failed to do
I am the parent here. So, my son probably failed to do update. He does not have access to his fortnite game. Its the only game he plays. … read more
Pete
Pete
Engineer
Bachelor's Degree
21,108 satisfied customers
Well it's saying connect a usb storage device that contains
Well it's saying connect a usb storage device that contains and update file for reinstall for version 5.55 and also says you can download the update file for reinstall from PlayStation.com … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I just bought a PS4 Pro and I uploaded everything to the
Hey there, I just bought a PS4 Pro and I uploaded everything to the cloud from my old one. I had a few failed log in attempts on the new Pro and it locked me out for a bit. Can I get it unlocked today… read more
Harry
Harry
2,257 satisfied customers
My PlayStation cut on n off n i tried to unplug it but it
My PlayStation cut on n off n i tried to unplug it but it still not working … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
Can you make a "remote Play" between PS 4 and PS vita, just
Hello, Can you make a "remote Play" between PS 4 and PS vita, just by leaving your PS 4 turned on, go on some trip, and via WI-Fi connect to it and continue play? Asking to understand is it really rea… read more
Pete
Pete
Engineer
Bachelor's Degree
21,108 satisfied customers
How do I update my ps4 system, it is a playstation, i
i started with the message that the storage is not connected, by the way I am the grandmother of the child who owns the system. i bought a usb to down load the new system to put on the system, but it will not recognize the usb … read more
Pete
Pete
Engineer
Bachelor's Degree
21,108 satisfied customers
I cannot join PlayStation Plus. I gave it up about 1.5 years
Hi Pearl, I cannot join PlayStation Plus. I gave it up about 1.5 years ago and want it again. The internet is hooked up and I'm receiving patches etc. but I still can't join. Helping me out with is wo… read more
Pete
Pete
Engineer
Bachelor's Degree
21,108 satisfied customers
I have a problem with Bf4 loading in my play station, all it
I have a problem with Bf4 loading in my play station, all it dose is blink on and off. All the other game load fine … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
Won't let me play call of duty infinite warfare on my new
Won't let me play call of duty infinite warfare on my new ps4 and the game came with the ps4 and its done downloading also and keeps saying error E-80AA001A … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,910 satisfied customers
I just got a new ps4 I had one before but it was damaged
I just got a new ps4 I had one before but it was damaged beyond repair so I downloaded all my old stuff from psn but I cant play any of the games I downloaded. it says I need to activate it as my prim… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
I actvited wot jan 19 got premium account set up visa ,mc,
I actvited wot jan 19 got premium account set up visa ,mc, and paypal made six purchases then all pay methods were declared invalid. what is the problem… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
I CAN NOT GET MY NEW ADD ONS DOWNLOADED TO MY GAME. THEY ARE
I CAN NOT GET MY NEW ADD ONS DOWNLOADED TO MY GAME. THEY ARE BOARDERLANDS NEW DOWNLOAD AND THE PRE-SEQUEL ADD ONS FROM THE SEASON PACK. THE PLAYSTATION SUPPORT PERSON SAID IT WAS THE GAME. HELP I HAVE… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
Sony Playstation will not load game. Instead, when powered
Sony Playstation will not load game. Instead, when powered on, it goes to screen that reads MEMORY CARD, CD PLAYER with MAIN MENU in corner. Can I fix this or does it need to be replaced? Also, cord t… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
Hi, my playstation 3 (120GB slim) turns itself off after around
Hi, my playstation 3 (120GB slim) turns itself off after around 10 -15 minutes of either playing a game or being on the home screen and leaving a blue screen on the tv No lights or L.E.D's illuminate … read more
askme1
askme1
President, CEO
Vocational, Technical or Trade Scho
83 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

53 satisfied customers

Career IT Professional & Director of Information Technology

Daniel

Daniel

Engineer

18 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

160 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

21,108 satisfied customers

Over 16 years of experience installing and repairing electronics.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x