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I have a PS3 but can not connect. What is a ping utility

Customer Question
I have a PS3 but...
I have a PS3 but can not connect
JA: Have you tested the connections by doing a ping utility test?
Customer: what is a ping utility test
JA: Have you installed any updates recently?
Customer: no, have been using this ps3 for the past 5 years
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I'm trying to use netflix but it is not working
Submitted: 1 month ago.Category: Game Systems
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Answered in 31 minutes by:
10/7/2017
Electronics Technician: Kris R, CCIE replied 1 month ago
Kris R
Kris R, CCIE
Category: Game Systems
Satisfied Customers: 3,093
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Gameguy360
Gameguy360
Gameguy360, Retail
Category: Game Systems
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Experience: 8 years radioshack, 2 years game crazy.

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