Game Systems

Video Game Console Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

I have had my career guy deleted 2x now, just made one

Customer Question
I have had my...

I have had my career guy deleted 2x now

Technician's Assistant: What's the make/model of your device? How old is it?

Just made one yesterday the other one got deleted saterday morning

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Yes and no I know that I now sent 120$ on two guys to boost them up

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

Is there anyway I can get one of the back or my money back

Technician's Assistant: We have a 30 day refund policy so you can simply email***@******.*** and they will try to fix your problem or refund your money.

So there no way to get my nba guy back?

Submitted: 11 months ago.Category: Game Systems
Show More
Show Less
Ask Your Own Game Systems Question
Customer reply replied 11 months ago
this is a xbox live game nba 2k 18 the guys made got deleted 2 times now my gt is blindforlife .. if I cant get my guy back then I want my money back 120$
Answered in 5 hours by:
9/18/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: Game Systems
Satisfied Customers: 20,606
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Game Systems Question
Electronics Technician: Pete, Engineer replied 11 months ago

Yes, you can do a self-service refund:
1. Go to account.microsoft.com and sign in.
2. Select Payment & Billing - Order History.
3. Select the item and select Request a refund.

--------------------
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
--------------------

Ask Your Own Game Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Engineer
Category: Game Systems
Satisfied Customers: 20,606
20,606 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

53 satisfied customers

Career IT Professional & Director of Information Technology

Daniel

Daniel

Engineer

18 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

160 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

20,606 satisfied customers

Over 16 years of experience installing and repairing electronics.

< Previous | Next >

Related Game Systems Questions
IS THIS NBA 2K SUPPPORT. HP. NO A ISSUE WITH NBA 2K18 ON
IS THIS NBA 2K SUPPPORT JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: HP JA: How long has this been going on with your computer? What have you tried so far?… read more
Harry
Harry
2,175 satisfied customers
Need to make a payment on my xbox live account money has cam
need to make a payment on my xbox live account money has cam out but cant use it … read more
Harry
Harry
2,175 satisfied customers
I have a question about something I purchase for my
Hello I have a question about something I purchase for my Playstation 4 and it's not working this morning if anyone can help the help hotline is not on at this time so I was texting … read more
Harry
Harry
2,175 satisfied customers
It's atually my xbox in nba 2k 14 their is a glitch it lists
It's atually my xbox in nba 2k 14 their is a glitch it lists one single player 11 times and when I try to delete it it just sends me to my home screen of my xbox. I don't know how to fix it … read more
Pete
Pete
Engineer
Bachelor's Degree
20,606 satisfied customers
I purchased a game for my son for his XBox 360 - he
I purchased a game for my son for his XBox 360 - he downloaded the game but an error message came up to say that it was corrupt... obviously he is not very impressed, neither am I as I have now lost R… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My Grandson and his Dad watched "Watchdogs" on You tube and
My Grandson and his Dad watched "Watchdogs" on You tube and he asked his Dad if he could get it downloaded to his 360 and he said okay ..Well apparently they didn't get to the bad nudity so today he c… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I apologise in advance as I'm not a very good typist. I
Hi yes and I apologise in advance as I'm not a very good typist. I spent 1000 dollars on Microsoft products including win 10 pro, a 4k xbox1 and several games. I was trying to get it to work for 10 ho… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I am trying to change my son's Xbox Live Privacy Settings
Hi Pearl :) My name is***** am trying to change my son's Xbox Live Privacy Settings (currently it is 'under 18', but he is over 18). However, I keep getting the message 'Temporary Problem with Service… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My son's xbox 360 will not install an update, therefore cant
Customer: hi - my son's xbox 360 will not install an update, therefore cant play new games. I have bought an external hard drive and deleted games on existing hard drive, so space is not the answer. … read more
Pete
Pete
Engineer
Bachelor's Degree
20,606 satisfied customers
My grandsons xbox one will not play Call Of Duty Ghost all
My grandsons xbox one will not play Call Of Duty Ghost all he gets is a black screen. He has played this game since Christmas but the problem started yesterday. His other disc s work fine. he has clea… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
my son is getting code 800765b4 on his xbox 360 and cant get
my son is getting code 800765b4 on his xbox 360 and cant get in or play. what does this code mean??… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
OK SO I GOT A NEW XBOX 360 S CONSOLE FOR MY KIDS FOR CHRISTMAS
OK SO I GOT A NEW XBOX 360 S CONSOLE FOR MY KIDS FOR CHRISTMAS BUT THEY CANT EVEN USE IT AT ALL BECAUSE IT NEEDS TO UPDATE BUT WE CANT GET IT TO CONNECT TO LIVE. ALL OUR OTHER DEVICES ARE CONNECTING J… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
i cant play on games cz it says nedd parental pass code but
i cant play on games cz it says nedd parental pass code but i bought my xbox elite second hand and my mate forgot his parental pass and answer for the question so is there anyway to delete or reset th… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
my granddaughter put a pass code on my xbox360 and i have no
my granddaughter put a pass code on my xbox360 and i have no ideal what it is.i cant play any game that has any r little violence on them.i have try to reset it but it shows questions that she do not … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a 160 GB PS3 slim and i having been having problems
I have a 160 GB PS3 slim and i having been having problems with a lot of my games skipping. The problem is more apparent with sports games. Like NCAA Football 12 freezes after every snap of the ball, … read more
Mr. Clark
Mr. Clark
Electronics Engineer
Bachelor's Degree
53 satisfied customers
A friend and I are playing an association on nba 2k11. We
A friend and I are playing an association on nba 2k11. We want to save it and pass the memory card so he can play at his house and me at mine. Copied it to a flash drive and when he took it home he wa… read more
Gameguy360
Gameguy360
Retail
High School or GED
108 satisfied customers
We have a Qwest router in our house (Zyxel PK500Z). My son
We have a Qwest router in our house (Zyxel PK500Z). My son has an Xbox and he says that he can only play online if he is downstairs. If he goes upstairs to the opposite side of the house he said it of… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have an XBOX. The game is World at War and I cant get on
I have an XBOX. The game is World at War and I can't get on zombies online. Everything was great until I got glitched and now I lost everything. I can't get online and it won't let me go thru the game… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x