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Pete
Pete, Engineer
Category: Game Systems
Satisfied Customers: 18132
Experience:  Over 16 years of experience installing and repairing electronics.
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My password reset, playstation 4, when they sent me the

Customer Question

my password *****
JA: What's the make/model of your device? How old is it?
Customer: playstation 4
JA: How long has this been going on? What troubleshooting have you tried?
Customer: when they sent me the password ***** they asked for my verification but i put the right date for my birthday but every time they say its wrong
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no that really all
Submitted: 3 months ago.
Category: Game Systems
Expert:  Pete replied 3 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 3 months ago.

You will need to enter the same date that you used when the account was set up.