How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gameguy360 Your Own Question
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
Type Your Game Systems Question Here...
Gameguy360 is online now
A new question is answered every 9 seconds

Getting error NW-31280-4 all of a sudden Just got this for

Customer Question

getting error NW-31280-4 all of a sudden Just got this for xmas for my son been working fine until today please help
JA: What's the make/model of your device? How old is it?
Customer: its new. where can I get that info
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just today restarted my router and have restarted the ps4 several times
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Game Systems
Expert:  technicalcat replied 8 months ago.

Hello, and thank you for using this service.
I will help you now.

Are you able to temporarily locate/connect the PS4 directly to your router with a wire (ethernet cable)?