How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Game Systems
Satisfied Customers: 11697
Experience:  Console Game Developer Since 1983. Game Enthusiast from Childhood
Type Your Game Systems Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

I tried to access Netflix via the WII. All of a sudden it

Customer Question

I tried to access Netflix via the WII. All of a sudden it askes me for my pin # and I don't know what that is. I never saw this message before. Cindy
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Just a second I will check
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I don't see that on the WII. This just happened. I have not watched Netflix for awhile.
JA: Anything else you want the game expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Game Systems
Expert:  Michael Hannigan replied 6 months ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 6 months ago.

This is caused by parental controls being enabled. You will have to enter the parental control PIN or disable it. Here is more information on Parental Controls in the Wii.

Happy Holidays!
Your satisfaction is my priority.
Please take a moment to rate my service 5 stars and press submit at the top of your question page so I am compensated for my time.
You can reply back at any time, even after rating, if you need additional assistance.