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Michael Hannigan
Michael Hannigan, Engineer
Category: Game Systems
Satisfied Customers: 11697
Experience:  Console Game Developer Since 1983. Game Enthusiast from Childhood
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I tried to access Netflix via the WII. All of a sudden it

Customer Question

I tried to access Netflix via the WII. All of a sudden it askes me for my pin # and I don't know what that is. I never saw this message before. Cindy
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Just a second I will check
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I don't see that on the WII. This just happened. I have not watched Netflix for awhile.
JA: Anything else you want the game expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Game Systems
Expert:  Michael Hannigan replied 6 months ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 6 months ago.

This is caused by parental controls being enabled. You will have to enter the parental control PIN or disable it. Here is more information on Parental Controls in the Wii.

http://bitli.es/uVw3Ar

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