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Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
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I am having a difficult time reinitializing my ps4 after

Customer Question

I am having a difficult time reinitializing my ps4 after installing the new 1tb drive
JA: What's the make/model of your device? How old is it?
Customer: I bought the PS4 about a year ago and the new 1tb drive I purchased is a seagate game hard drive for the PS$ 4
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This is a problem that started about an hour ago after I put in the new drive and the error messages that I see on the screen is "cannot find update file. CE-30774-1"
JA: Anything else you want the electronics expert to know before I connect you?
Customer: just general help on getting my PS4 system to work to boot up again
Submitted: 11 months ago.
Category: Game Systems
Expert:  crash2199 replied 11 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 11 months ago.

Did you install the system software onto the new hard drive?