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Steve G.
Steve G., Engineer
Category: Game Systems
Satisfied Customers: 17987
Experience:  Vice President of an electronics repair company.
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I have a ps3 and recently i have started getting a error

Customer Question

hello i have a ps3 and recently i have started getting a error code but it only happens on some games
JA: What's the make/model of your device? How old is it?
Customer: its a super slim ps3 and i think its about a year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: over a month i have even tried rebuilding the database and restoring the file system and it hasnt helped
JA: Anything else you want the game expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Game Systems
Expert:  Steve G. replied 11 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

What is the actual error code you are receiving?

Let me know and I'll try and help.


Customer: replied 11 months ago.
It is error code 80010514
Expert:  Steve G. replied 11 months ago.

That is a disc-read error. Have you performed any fixes related to a disc-read error?

Customer: replied 11 months ago.
I've tried restoring file system and database and nothing has worked
Expert:  Steve G. replied 11 months ago.

No, not a hard drive error. It's your optical drive not reading the game disc. That kind of error.

Has the optical drive been looked at?

Customer: replied 11 months ago.
No it hasn't but it reads some games but not others
Expert:  Steve G. replied 11 months ago.

Ok. Unfortunately it may be on its way out but we can try and clean it.

HERE is a video that shows how to do that.

This sometimes fixes it. Please let me know if you need additional help.