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Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
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I have an xbox one and was wondering how to use the

Customer Question

I have an xbox one and was wondering how to use the "Microsoft points" or the money in my Microsoft account because I was trying to buy a 3 month card and it charged to my credit card not my points. I was wondering why?
Submitted: 1 year ago.
Category: Game Systems
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

When you were trying to purchase the 3 months of xbox live subscription, what device were you using when you attempted to make that purchase.

The Xbox itself, or your phone, or a computer?