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Pete, Engineer
Category: Game Systems
Satisfied Customers: 17654
Experience:  Over 16 years of experience installing and repairing electronics.
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Why can't I sign in my xbox one when I can play my games but

Customer Question

Why can't I sign in my xbox one when I can play my games but I can't sign in and my internet system is fine
Submitted: 1 year ago.
Category: Game Systems
Expert:  Pete replied 1 year ago.

Hi there,

Try signing in to your Microsoft account on a computer to check that it is still working ok there.

Then try signing in on the Xbox again.

If you still get an error message, let me know what the exact error message is...