How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric, Hobbyist
Category: Game Systems
Satisfied Customers: 44443
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
Type Your Game Systems Question Here...
Aric is online now
A new question is answered every 9 seconds

My wiiu cpu wont power up

Customer Question

My wiiu cpu wont power up
Submitted: 1 year ago.
Category: Game Systems
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems. Please disconnect the power cord form the back of the WII U, then press and hold the power button on the console itself for 15 seconds and release. Wait a full minute then plug the system back into power. Turn it on and let me know what happens.

If the same issue, then please tell me how long you've owned it for.

Customer: replied 1 year ago.
Did not work WiiU is 3yrs old
Expert:  Aric replied 1 year ago.

Okay, are you saying the controller powers up, but there's no power to the console? Not sure exactly what you mean by CPU.

Expert:  Aric replied 1 year ago.

Is there any power light on the console at all?

Customer: replied 1 year ago.
The gamepad powers up and the console is dead
Customer: replied 1 year ago.
No light at all
Expert:  Aric replied 1 year ago.

Okay, it's likely the power supply block has failed. Is there a green light on the power supply block (on either side of it)?

Customer: replied 1 year ago.
no light on the power block
Expert:  Aric replied 1 year ago.

Okay, you would want to replace the power supply block- as it's the most common cause of the Wii U not powering up. This can be purchased at the link below for around $15:

If you need further assistance let me know. Please do not forget to click the 5 STAR RATING, at the top of the page for my efforts. It is my livelihood and you can follow up at any time if needed.

Expert:  Aric replied 1 year ago.

Do you need any further assistance with this?