Video Game Console Repair Questions? Ask a Technician ASAP
You can reset your Microsoft account by going to the following site
Click this link: Reset your password.
Choose the reason you need your password ***** then click Next.
Enter the email address you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
Enter the characters you see on the screen (this lets us know you’re not a robot), then click Next.
If you've added security info to your account, we'll send a one-time code to the alternate phone number or email address you gave them. After you enter that code on the next screen, you'll be able to make a new password.