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Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
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My remotes are not able to control the WII. I have replaced

Customer Question

my remotes are not able to control the WII. I have replaced the batteries and switched it on. the blue lights flicker but nothing happens. please asist
Submitted: 2 years ago.
Category: Game Systems
Expert:  Freddy M. replied 2 years ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Is this a Wii or a Wii U? Have you tested the sensor bar yet?
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Customer: replied 2 years ago.
its a Wii and have not tested the sensor bar
Expert:  Freddy M. replied 2 years ago.
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Ok for now please just disconnect and reconnect the sensor bar then try the remotes again for me.
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Customer: replied 2 years ago.
let me try the sensor first and will come back to you
Expert:  Freddy M. replied 2 years ago.
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Take your time.
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Customer: replied 2 years ago.
can you please delay the phone call to try the sensor suggestion first
Expert:  Freddy M. replied 2 years ago.
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I am not calling you I declined the call, we would need to continue here anyway. I may need to send you links, pictures, or videos none of which can be done on the phone.
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Customer: replied 2 years ago.
OK I am in the office now and will contact you later regarding the suggested solution. thanks
Expert:  Freddy M. replied 2 years ago.
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you're welcome and take all the time you need. Please don't reply until then this site forces me to be the last to reply on the page.
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