How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin, Repair Technician
Category: Game Systems
Satisfied Customers: 13318
Experience:  From The ColecoVision to PS3's and XBOX 360's I have been using and repairing game systems for many years! Worked in The US Army as A Network Switching Systems Operator/Controller
Type Your Game Systems Question Here...
Dustin is online now
A new question is answered every 9 seconds

The up and down arrows on my PS2 controller aren't working

Customer Question

The up and down arrows on my PS2 controller aren't working but the other arrows are working fine.
Submitted: 2 years ago.
Category: Game Systems
Expert:  Dustin replied 2 years ago.
Welcome to, my name is ***** ***** I will do my best to assist you.
Is this a PS2 controller you are using with an actual playstation 2 ?
Or, is this a PS2 controller you are using with a computer?
And do you have another controller thats working normally? Or is this the only controller you have?
Thank you in advance for your response.
Dustin S.
Customer: replied 2 years ago.
It's an actual playstation 2. And I believe I have another controller, but I haven't used it, as I can't seem to find it. I'll let you know if that one works though.
Expert:  Dustin replied 2 years ago.
If you do find it. Try using that controller in the same port you are plugging the current controller into.
Also, try the current controller in the player 2 position. ( or the player one position if you already have it in the player 2 position )
Also, check the cord for any cuts, exposed wires. Especially around where it feeds into the controller. And where it connects to the playstation itself.
What my goal is, is to try and isolate whether this is a cord issue, or a connection port issue, or whether the controller itself has simply broken down over time.
I will keep an eye out for your response.
Dustin S.