French Law

Have French law questions? Ask a French lawyer now.

Ask an Expert,
Get an Answer ASAP!

Im hoping you might be able to help with my question. I saw…

Customer Question
Hello there, Im hoping...

Hello there, Im hoping you might be able to help with my question. I saw a vintage record player fin a shop in Paris and over August messaged the seller to see if it was still available. I paid 1200 euros as a paypal payment for it. I later saw it was listed at just over 1000 euros on his website. He was supposed to deliver on 3rd September. He finally delivered last Friday aster saying he was ill for over a week (his son delivered it) with a broken needle and not working. H wis now ignoring my calls and texts. I would like to return as per the right of withdrawal on his website terms and conditions - he is an autoentrepreneur. This wa s a special gift for my husbands 40th and the whole thing has become really upsetting - I'm also pregnant and have a small baby and the seller is being really unhelpful. Is there anything I can do? Its become such a horrible situation - I already asked for a refund and he said no.

Lawyer's Assistant: What state is this in? And just to clarify, when was the purchase made?

So I saw the item quickly in the shop more than 3 months ago but we just quickly saw it and didn't decide to buy it. I contacted him in August and said I was interested and made the paypal payment online to his bank account. His son delivered the item on Friday 15th September - it was dirty and not in great condition and with a broken needle so the record player doesn't play.

Lawyer's Assistant: Has anything been filed or reported?

No

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I don't think so...

Submitted: 11 months ago.Category: French Law
Show More
Show Less
Ask Your Own French Law Question
Answered in 1 hour by:
9/18/2017
Barrister: José M., Attorney replied 11 months ago
José M.
José M., Attorney
Category: French Law
Satisfied Customers: 6,498
Experience: Spanish Attorney
Verified

Hi there

You could follow two ways to claim.

Once is to contract a local atorney in paris to demand him but it could be to much expensive

The othet one it to send a claim to Paypal opening a dispute. My experience with Paypal is very good they will take your money and do noy pay the seller until clarify the case

Open the dispute at paypal asap and demand the seller to pick it back

José M spanish atorney

Ask Your Own French Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a barristerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask José M. Your Own Question
José M.
José M.
José M., Attorney
Category: French Law
Satisfied Customers: 6,498
6,498 Satisfied Customers
Experience: Spanish Attorney

José M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

TKenney, Ph.D.

TKenney, Ph.D.

French Attorney (Avocat à la Cour)

791 satisfied customers

Practicing law in France, 10+ years of experience on Paris Bar. Taught French Business Law in US

INC

INC

Solicitor-Advocate

98 satisfied customers

LL.B, LPC, LL.M, Pg.Dip, Solicitor-Advocate. UK Practising Certificate issued by SRA., DIFC Courts Registered (Dubai)

Thomas

Thomas

Solicitor

45 satisfied customers

UK based Immigration Solicitor

Clare

Clare

Solicitor

38 satisfied customers

Attorney

Top_advisor

Top_advisor

Attorney

32 satisfied customers

Solicitor and Attorney

Buachaill

Buachaill

Barrister

21 satisfied customers

Barrister

Ben Jones

Ben Jones

Solicitor

17 satisfied customers

UK Qualified Solicitor

< Previous | Next >

Related French Law Questions
If a uk citizen living in France since August 2011 gave money
If a uk citizen living in France since August 2011 gave money to a uk or other non French recipient, would this create a tax liability on the uk citizen residing in France?… read more
bigduckontax
bigduckontax
Secretary
FCCA FCMA CGMA ACIS
4,376 satisfied customers
With regard to being entitled to 50% of our marital assets.
With regard to being entitled to 50% of our marital assets. When we started the business we borrowed 12,000 euros from my husbands uncle. Because this is money from a member of his family does that me… read more
Thegonnec
Thegonnec
Président d\u0027audiences
Master\u0027s Degree
113 satisfied customers
We have been together 16 years. Our son is 12 years old and
We have been together 16 years. Our son is 12 years old and was born in England. We were married in England in 2009. We moved to France in 2010 and I was then pregnant with our daughter who is nearly … read more
Thegonnec
Thegonnec
Président d\u0027audiences
Master\u0027s Degree
113 satisfied customers
My husband and I are renovating our holiday home in France.
My husband and I are renovating our holiday home in France. Last year we appointed a builder to do some work for us this year in March 2015. The main job was to tile a couple of terraces. We had alrea… read more
Thegonnec
Thegonnec
Président d\u0027audiences
Master\u0027s Degree
113 satisfied customers
Dear Tkenney, Since my first approach to you in May 2014 I
Dear Tkenney, Since my first approach to you in May 2014 I am still having a problem with collecting outstanding payment from my French customer. Company: Narbonne Accessories Address: Z 1 De Plaisanc… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
I have suffered a personal injury caused by a badly designed
I have suffered a personal injury caused by a badly designed chair, purchased from Carrefour. This was about 8 months ago. Without going into any great detail at this stage, Carrefour have have not co… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
Our Aunt died in Paris after living there most of her life.
Our Aunt died in Paris after living there most of her life. After stating that she left no will a friend of hers produced a handwritten two sentence document she claimed was a valid will in France. A … read more
Thegonnec
Thegonnec
Président d\u0027audiences
Master\u0027s Degree
113 satisfied customers
This is a french employment contract question….I am employed
This is a french employment contract question…. I am employed on a 2 year fixed term contract and have just finished my first year. I am not a French or European passport holder and was brought here f… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
I paid a 50% deposit on a cooker we saw in France yesterday.
I paid a 50% deposit on a cooker we saw in France yesterday. However, I have just seen the exact same model on a German website for €800 cheaper. We live in Germany near to the French border. Am I ent… read more
Thegonnec
Thegonnec
Président d\u0027audiences
Master\u0027s Degree
113 satisfied customers
Our French wedding planner let us down badly, including taking
Our French wedding planner let us down badly, including taking money from us to pay suppliers as a pass-through expense and then never paying them (we had to instead). Is this purely a civil/commercia… read more
Thegonnec
Thegonnec
Président d\u0027audiences
Master\u0027s Degree
113 satisfied customers
Can an endorsement contract be broken by an individual throughout
Can an endorsement contract be broken by an individual throughout the term of the agreement?… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
What rules exists to make a French Association deal with bullying
What rules exists to make a French Association deal with bullying of some of its members by other members, please?… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
Dear Sir, Two weeks ago I ordered a Samsung RV 711 laptop
Dear Sir, Two weeks ago I ordered a Samsung RV 711 laptop computer from Pro & Cie online. It was delivered to the local Pro & Cie shop in Saulieu and I collected and paid for it there. I took it home,… read more
Thegonnec
Thegonnec
Président d\u0027audiences
Master\u0027s Degree
113 satisfied customers
I saw your link on the frenchentree website and I would like
I saw your link on the ‘frenchentree' website and I would like to ask your advice. My husband opened a British Grocery shop in November 2007 here in Strasbourg, financed by a loan from Societe General… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
Mon mari (Robert Mcnamara) et moi-meme venons en temps que
Mon mari (Robert Mcnamara) et moi-meme venons en temps que touristes en France comme tous les 2 ans. La difference c'est que cette fois ci nous resterons en France 4 mois au lieu de 3 mois. Nous avons… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
I am selling a property in France for 180,000 euros. The agent
I am selling a property in France for 180,000 euros. The agent has prepared an 'Offre D'Achat' which has been signed by the prospective buyers, and we are also being asked to sign. What status does th… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
hello, please can you have a french legal expert /real
hello, please can you have a french legal expert /real estate agent answer this question: I rent an apartment in paris 15eme, where i have lived since i came to france in august 2007. I rent directly … read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers
hi. my husband set up an auto-enterpreneur under his name in
hi. my husband set up an auto-enterpreneur under his name in August 2010 and we became married in September 2010. Now his business grows well and fast. He will transfer his auto-enterprise to a formal… read more
TKenney, Ph.D.
TKenney, Ph.D.
French Attorney (Avocat à la Cour)
Ph.D. - (Docteur en Droit)
791 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x