Ford

Have Ford questions? Ask a mechanic for answers ASAP

Connect one-on-one with {0} who will answer your question

We just get 2017 Ford Edge and it was running good on

Customer Question
We just get 2017...

We just get 2017 Ford Edge and it was running good on freeway and all settle it just went out on us and now it won’t start?

Mechanic's Assistant: How long have you had problems starting the vehicle? Do any lights still turn on?

First all the light came on when it went out on us. It look like we hit uneven road on freeway that when it went out on us

Mechanic's Assistant: What's the approximate mileage on your 2017 Ford Edge?

62,000

Mechanic's Assistant: Is there anything else the Ford Mechanic should know before I connect you? Rest assured that they'll be able to help you.

I just need to know how to restart it or need something to be done?

Submitted: 1 year ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 5 minutes by:
10/24/2021
Ford Mechanic: Ian Crabtree,
 replied 1 year ago
Ian Crabtree
Category: Ford
Satisfied Customers: 1,392
Experience: N/A at N/A
Verified

Hello and welcome to just answer my name is ***** ***** am I assisting please Sorry to hear you are having trouble with your vehicle but I am here to help. The system will automatically offer a phone call but I'm unable to take calls at this time. One moment while I review the information. Regards Ian

Ask Your Own Ford Question
Ford Mechanic: Ian Crabtree,
 replied 1 year ago

It is possible it is the fuel pump or fuel pump relay has gone faulty if you can not hear the fuel pump running when you crank the vehicle it will most likely be a faulty fuel pump or fuwel pump relay you can check the fuse for the fuel puimp incas that has blown and to check the relay try swap it for another if the pins are the same the relay is# ***** in the Power distribution box.

Here is a link to the fuse box diagram to help you locate it

https://fuse-box.info/ford/ford-edge-2015-2018-fuses-and-relay

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ian Crabtree Your Own Question
Ian Crabtree
Ian Crabtree
Ian Crabtree
Category: Ford
Satisfied Customers: 1,392
1,392 Satisfied Customers
Experience: N/A at N/A

Ian Crabtree is online now

Related Ford Questions
The check engine light in my 2011 Ford Edge (3.5L) started
The check engine light in my 2011 Ford Edge (3.5L) started flashing accompanied by uneven stuttering power. The light went out after about a minute, but we had been having the stuttering issues off an… read more
Mechanic01
Mechanic01
18,320 satisfied customers
Shift knob is blinking, the start button is blinking and car
Shift knob is blinking, the start button is blinking and car won't start? … read more
Edward
Edward
Professional at Justanswer.com
Associate Degree
5,520 satisfied customers
I have a 2010 Edge. Yesterday when I started it, it
I have a 2010 Edge. Yesterday when I started it, it hesitated to start, the dash lights flashed, the interior lights flashed, and "check brake system" briefly displayed before everything settled down … read more
Mike V.
Mike V.
Auto Service Technician
Subaru and Nissan factory training.
3,021 satisfied customers
No power at all. 2017 edge. 59,000. Just walked out to my
just walked out to my car no power at all the locks won't even work… read more
Chris (aka- Moose)
Chris (aka- Moose)
Ford Technician
36,247 satisfied customers
2017 Ford Edge parking brake light is on and the door chime
2017 Ford Edge parking brake light is on and the door chime won't stop going off the noise is constant. Can't get vehicle into dealer until end of the month. Any ideas how to shut off the door chime? … read more
Chris (aka- Moose)
Chris (aka- Moose)
Ford Technician
36,247 satisfied customers
Auto Start Stop not available. On the freeway the car
Auto Start Stop not available. On the freeway the car stalled and we were able to get to the side of the road but cannot get the car to restart. … read more
Marc
Marc
Mechanic
Associate Degree
3,058 satisfied customers
Can I change the light in the glove box of my 2017 ford edge
can I change the light in the glove box of my 2017 ford edge sel? … read more
HondaPlatinum
HondaPlatinum
Vocational, Technical or Trade School
28,600 satisfied customers
I was on a minute ago I have a 2017 Ford Fusion with the
I was on a minute ago I have a 2017 Ford Fusion with the wrench light on … read more
Mechanic01
Mechanic01
18,320 satisfied customers
The abs light, traction light and wrench light came on all
The abs light , traction light and wrench light came on all at the same time, then went out and now are back on … read more
BrianB3250
BrianB3250
Ford Motor Company Masters Degree
1,493 satisfied customers
Misfire cylinder 3 error code $07E8, no, 2014 edge sel, no
no I'm not but I am planning on a road trip and want to know if I can make it … read more
Michael
Michael
1,737 satisfied customers
2017 Ford Edge. We left drivers side window open, had heavy
Hi. 2017 Ford Edge. We left drivers side window open, had heavy rain. Now she gets no power, no lights, etc. Could water have caused a electrical issue? … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
12,261 satisfied customers
I have a Ford Edge. Wrench light came on and went into limp
I have a Ford Edge . Wrench light came on and went into limp mode once two weeks ago. Idling horribly. When AAA came I turned off car . He restarted and and light went away and it has been fine for th… read more
Mechanic01
Mechanic01
18,320 satisfied customers
I have a 2017 Ford E 450 Super Duty. It won't start. Turns
I have a 2017 Ford E 450 Super Duty. It won't start. Turns over fine but won't start. It only has 3307 miles on it. Here is a picture of the codes on my snap on computer… read more
Tim Mohr
Tim Mohr
SHOP OWNER
Master's Degree
17,895 satisfied customers
Replaced EGR cooler and oil cooler couple weeks ago. Oil
Replaced EGR cooler and oil cooler couple weeks ago. Oil change, new filer all of it. Ran great! Two days ago came home from fishing parked cleared fish and went to put boat in garage, cranked loud sq… read more
Chris (aka- Moose)
Chris (aka- Moose)
Ford Technician
36,247 satisfied customers
The automatic transaxle lamp came on the car became jerky to
The automatic transaxle lamp came on the car became jerky to drive then stalled out would not restart. My son drove home from school and it came on while he was driving but he was close to home so he … read more
HDGENE
HDGENE
11,216 satisfied customers
1995 Ford f350: crew cab..automatic..on freeway..side gas tank
1995 Ford f350 crew cab dually 460 engine. automatic/ dual tank/ gas engine 120k Stalls out on freeway, or any speed.(on any side gas tank) Wont restart most times. Sometimes after sitting it will res… read more
Scott
Scott
Diesel, Automatic trans, full line tech
Associate Degree
3,966 satisfied customers
97 F-150: parked..truck starts..freeway..idle... Transmission fluid
HI, 2 weeks I replaced the battery in our '97 F-150. The truck was started, then parked for a week. Then after driving at highway speed for 25 miles without a single problem, the truck starts bucking … read more
EMRSR
EMRSR
High School or GED
3,002 satisfied customers
Ford: while going down the road about 55 mph..dash came..restarted
I have a Ford 250, while going down the road about 55 mph. it just quit, all the lights on the dash came on just as though you shot the key off and then it restarted a few seconds later. I did hit the… read more
POWERSTROKE
POWERSTROKE
DIESEL MASTER TECH
Associate Degree
1,062 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

27,581 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Ford Technician

36,247 satisfied customers

24 years of experience diagnosing & repairing

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Mike V.

Mike V.

Auto Service Technician

3,021 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,558 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Cam

Cam

Journeyman Automotive Technician

12 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x