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2014 Ford Escape, with my SYNC. EVERYTHING works, except no
Second opinion] 2014 Ford Escape, with my SYNC. EVERYTHING works, except no sound and I cannot change radio station … read more
A. Penland
A. Penland
Ford Senior Master Technician, ASE
Vocational, Technical or Trade School
7,851 satisfied customers
I am having an issue with the car radio. Screen will turn on
I am having an issue with the car radio. Screen will turn on but there is no audio, even when using sync. … read more
EricFromCT
EricFromCT
Auto Technician
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I have a 2012 Ford Escape, and the radio doesn't work. The
I have a 2012 Ford Escape, and the radio doesn't work. The only thing displayed is Ford Escape on the dash … read more
Daniel Chaidez
Daniel Chaidez
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Trying to update Sync 3.6 to 3.10 using USB. Received "Sync
Trying to update Sync 3.6 to 3.10 using USB. Received "Sync Logo not found error. Files are unziped per instructions and usb formatted w/FAT 532 … read more
CHEVY1768
CHEVY1768
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Radio started crackling then crapped out. Came back a few
radio started crackling then crapped out. Came back a few days later, then quit. I was washing the inside widsheild when it happened, thought a drop of fluid might have dropped through somewhere. … read more
AutoDoc1
AutoDoc1
High School Diploma
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Usb cable was plugged in to the USB port in my 2016
usb cable was plugged in to the USB port in my 2016 Explorer, the other end of the lightning cable for my iPhone made contact with the inside of the cigarette lighter. My Sync screen went black moment… read more
A. Penland
A. Penland
Ford Senior Master Technician, ASE
Vocational, Technical or Trade School
7,851 satisfied customers
Replaced the battery and the radio does not work. Checked
checked the fuse, discounted and reconnected battery … read more
Chris Carr
Chris Carr
Ase Master
Ase Master Tech
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2011 Ford Fiesta SE, with Sync, no nav. Radio quit, dreaded
2011 Ford Fiesta SE, with Sync, no nav. Radio quit, dreaded "Ford Audio, with the green cog on display when stereo turned on. verified fuses good, pulled both fuses to attempt reset (had out for 8 hou… read more
A. Penland
A. Penland
Ford Senior Master Technician, ASE
Vocational, Technical or Trade School
7,851 satisfied customers
2011 ford edge no display no radio no back up camera tried
2011 ford edge no display no radio no back up camera tried disconecting … read more
A. Penland
A. Penland
Ford Senior Master Technician, ASE
Vocational, Technical or Trade School
7,851 satisfied customers
I was driving and my radio display went out all I could see
I was driving and my radio display went out all I could see was the date time and temp and I tried turning off and on my car and it still would not work. it will only let me press the menu button and … read more
A. Penland
A. Penland
Ford Senior Master Technician, ASE
Vocational, Technical or Trade School
7,851 satisfied customers
I have a 2013 Ford F150 without the "Touch Display", just
I have a 2013 Ford F150 without the "Touch Display", just the standard display panel. I can no longer turn on the radio and pressing menu or other buttons no longer brings up anything on the display. … read more
A. Penland
A. Penland
Ford Senior Master Technician, ASE
Vocational, Technical or Trade School
7,851 satisfied customers
The display is not longer working on my sons 2014 ford
the display is not longer working on my sons 2014 ford fusion. radio still working but the display is not lit up … read more
Mat
Mat
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Associate Degree
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2014 rear camera quit working after we had electrical issues
2014 rear camera quit working after we had electrical issues with truck camper had to replace m\numerous fuses. Is there a way to test to see which fuse and or connector might be a problem before taki… read more
Jeremy
Jeremy
Senior Technician
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My radio/sync does not work. The radio and cd player are not
My radio/sync does not work. The radio and cd player are not functional and the clock is not showing. The only thing showing on the display is "Ford Escape". … read more
James
James
Bachelors degree automotive technology with minor in diesel
3,584 satisfied customers
How do I get access to the FM antenna connection so I can
How do I get access to the FM antenna connection so I can add a FM modulator to tap in a XM radio? For a 2016 Ford Fusion SE. And also the XM radio antenna? So I can tap in my portable XM radio. The c… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
26,187 satisfied customers
Mustang Gt: Hey Shawn maybe you can help; We have a 2014 Mustang
Hey Shawn maybe you can help; We have a 2014 Mustang 5.0 GT sync problem. We just bought this vehicle last week and could not get the sync system to come on to find the phone. We took it back to the d… read more
James
James
Bachelors degree automotive technology with minor in diesel
3,584 satisfied customers
Escape: Hi I have a 2010 Ford Escape, I replaced the battery
Hi I have a 2010 Ford Escape, I replaced the battery and now the radio does not come on. It just shows FORD ESCAPE the direction and temperature in the LED display. I checked fuses. I've already calle… read more
A. Penland
A. Penland
Ford Senior Master Technician, ASE
Vocational, Technical or Trade School
7,851 satisfied customers
Hi, can a Ford USA 2011 HDD based navigation system be converted
Hi, can a Ford USA 2011 HDD based navigation system be converted to European standard?? How does Ford protect the HDD in the navigation system I want to change the USA HDD with a European HDD/Maps?? i… read more
Marty
Marty
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Meet the Experts:

Ron

Ron

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Chris (aka- Moose)

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Mike V.

Mike V.

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Richard

Richard

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1,535 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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