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Just got the transmission malfunction service now message.

Just got the transmission...

Just got the transmission malfunction service now message

Mechanic's Assistant: When was your transmission fluid last checked?

Last year

Mechanic's Assistant: What is the model/year of your Ford?

Its been jerking for quite some time now.. 2012 ford focus

Mechanic's Assistant: Are you fixing your Focus yourself? What have you tried so far?

Yes and previously just reset the codes everything has been fine since than.. about three months ago

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No please connect me

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Answered in 1 minute by:
6/21/2018
Richard Greer
Richard Greer, ASE Certified Technician
Category: Ford
Satisfied Customers: 265
Experience: Master Technician at Firestone Complete Autocare
Verified

Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

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Are you ablke to run a diagnostic scan to see what codes may be present?

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Customer reply replied 1 month ago
No codes come up
Customer reply replied 1 month ago
I’m not able to talk right now

I did not send the request to talk on the phone, the wbestie sends that after my first response

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Customer reply replied 1 month ago
do you have an idea of what it could be?

https://www.dropbox.com/s/fc6vwnsstt02r2s/focustranstsb.pdf?dl=0

the ford CVT transmissions found in the fiesta and focus models are known to have alot of problems. I have linked you to a tsb's released by ford. I would suggest taking the vehicle to the dealer and letting them perform the tsb's

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Customer reply replied 1 month ago
the warranty is no longer on the car i have heard nothing but bad feedback after other people have taken there car to dealers multiple things start going wrong

Recalls or TSB's are not warranty dependent, as this is an issue with the internal workings of the CVT transmission clutches and bands there isnt an easy "fix". I understand most people see dealerships as "stealerships" but the technicians that dealerships employ are trained specifically to work on that brand of vehicle and are really the best to diagnose and fix the issues. I am aware that there have been numerous lawsuits and settlements over this issue and I have had a few friends have their transmissions replaced for free even being out of warranty. It may be something to look into.

Richard Greer
Richard Greer, ASE Certified Technician
Category: Ford
Satisfied Customers: 265
Experience: Master Technician at Firestone Complete Autocare
Verified
Richard Greer and 87 other Ford Specialists are ready to help you
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Customer reply replied 1 month ago
okay thank you
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Richard Greer
Richard Greer
Richard Greer, ASE Certified Technician
Category: Ford
Satisfied Customers: 265
265 Satisfied Customers
Experience: Master Technician at Firestone Complete Autocare

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