Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

On my 2011 Ford convertible Mustang the rear passenger

Customer Question
On my 2011 Ford...

On my 2011 Ford convertible Mustang the rear passenger quarter window is stuck in the up position and the driver side quarter window is stuck in the down position and my top is stuck in the down position I cannot get the top to go up and I can't get the quarter Windows to operate correctly

Mechanic's Assistant: Are you fixing your Convertible yourself? What have you tried so far?

I checked the fuses for the quarter windows and they are good

Mechanic's Assistant: Most vehicles have two fuse panels. Have you located both?

I also tried to manually override the quarter windows with a procedure I found online, but that didn't work

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes, I've located both fuse boxes

Submitted: 1 month ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Customer reply replied 1 month ago
Why is this taking so long?
Answered in 44 minutes by:
6/21/2018
Ford Mechanic: cardoctor74, ASE Certified Technician replied 1 month ago
cardoctor74
cardoctor74, ASE Certified Technician
Category: Ford
Satisfied Customers: 26,066
Experience: Qualified to fix all makes and models
Verified
Hello, my name is ***** ***** to just answer! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and I will be right back with your answer, or I may need some additional information from you about your vehicle. Thanks !
Ask Your Own Ford Question
Ford Mechanic: cardoctor74, ASE Certified Technician replied 1 month ago
Sorry for the delay. Just got this question. Do me a favor. Disconnect the battery positive terminal for 5 minutes and the system should reset and work properly. Let me know thanks.
Ask Your Own Ford Question
Customer reply replied 1 month ago
I already tried that. It didn't work. What else do you recommend?
Customer reply replied 1 month ago
Can I please get an answer?
Ford Mechanic: cardoctor74, ASE Certified Technician replied 1 month ago
Sorry for the delay. Had personal family issues. Did you still need assistance?
Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ron Your Own Question
Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 25,022
25,022 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Ron is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,022 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

29,223 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,591 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
Rear passenger window will only rise about half way then
rear passenger window will only rise about half way then stop. … read more
Mechanic01
Mechanic01
3,641 satisfied customers
2007 mustang convertible. One rear quarter window will only
2007 mustang convertible. One rear quarter window will only go up half way. … read more
Eric
Eric
Auto Technician
589 satisfied customers
ford mustang: hi i have a 2003 ford mustang convertible and
hi i have a 2003 ford mustang convertible and the problem i'm having is the driver and passenger side rails are sagging. I used the V-notch cam adjustment to correct the passenger side but I do not ha… read more
James
James
Bachelors degree automotive technology with minor in diesel
3,578 satisfied customers
ford mustang gt: I have a 05 mustang gt. today when I got out
I have a 05 mustang gt. today when I got out of my car and shut the door my windows on both sides rolled down. as long as the car is on the windows will stay up but after I cut off the car they stay u… read more
roush665
roush665
148 satisfied customers
Ford Mustang GT: I have a 06 mustang gt my window bounces back
06 mustang gt my window bounces back to the mid way point instead of closing on the driver's side. This happened after my battery went down. What can I do? I need to go to work so I will check back to… read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
2005 Gt: rear quarter window regulator assembly..convertible top
I recently replaced a rear quarter window regulator assembly on my 2005 Gt mustang convertible and it works with the window control switch but not the convertible top switch… read more
chris
chris
Ford tech at a dealer
Associate Degree
2,764 satisfied customers
2007 mustang gt: the half inch when door is opened but will not roll
I have a 2007 mustang gtcs the driver window will roll down the half inch when door is opened but will not roll up when door is shut… read more
Chuck
Chuck
ASE Certified Technician
Vocational, Technical or Trade Scho
1,685 satisfied customers
ford mustang: Power window does not go all the way
Power window does not go all the way up when i close door, did this once before & i pulled fuse to correct. still not working . 06 ford mustang. rh door… read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
intermittenly..Have changed the relays (#31 & 32). Fuses are o.k.
Covertible top works intermittenly. Have changed the relays (#31 & 32). Fuses are o.k. Applied electro-lube to the wire junction at the passenger side panel. Windows go down when switch activated, how… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
I have a 2002 Mustang GT convertable.The top latch at the drivers
I have a 2002 Mustang GT convertable.The top latch at the drivers side does not latch tight.I bought a latch kit and want to know if this is what you get to take care of the problem.It is Ford part.(F… read more
snr master tech
snr master tech
technician
Vocational, Technical or Trade Scho
2 satisfied customers
Driver window no longer works correctly, wont seat
Driver window no longer works correctly, won't seat when door is closed and doesn't go up without holding button.… read more
Chuck
Chuck
ASE Certified Technician
Vocational, Technical or Trade Scho
1,685 satisfied customers
2006 Mustang: convertable..The passenger rear window wont go..fuses
2006 Mustang convertable roof is stuck in the partially open position. The passenger rear window won't go up or down. All associated fuses are good. Is it possible to get the roof closed in order to g… read more
snr master tech
snr master tech
technician
Vocational, Technical or Trade Scho
2 satisfied customers
2007 Mustang: you roll them down..suppose to and make a clunk sound
I have a 2007 Mustang. What causes the windows to drop in the door when you roll them down? They drop down about 1/4" further then they are suppose to and make a clunk sound. It only happens the first… read more
Kyle
Kyle
Technician
High School or GED
190 satisfied customers
2001 Mustang GT: Convertible..rear..going down..it costs to repair it
I have a 2001 Mustang GT Convertible and I am having problems with the rear quarter window going down and aligning up with the front window. Does anyone know how to take it apart to fix the track or h… read more
fordman312009
fordman312009
Associate Degree
404 satisfied customers
battery went dead and when i opened the door..replaced battery
battery went dead and when i opened the door the window dropped down as it normally does. but never went back up fully went shut . replaced battery and now window wont go back up all the way. can get … read more
rhettmcc66
rhettmcc66
Ford Senior Master Tech
Associate Degree
I have a 2005 mustang and the drivers window does not go up
I have a 2005 mustang and the drivers window does not go up automatically when you shut the door like it is suppose to. The passanger one works fine. Your help solving this would be appreciated.… read more
lostrider
lostrider
lead technician/working shop foreman
Vocational, Technical or Trade Scho
2,958 satisfied customers
2005 Mustang GT convertible. Drivers door window lowers approx.
2005 Mustang GT convertible. Drivers door window lowers approx. 1/4" from the full up position when door is opened and used to fully go back up when the door was closed. Problem now is the window will… read more
Richard
Richard
ASE Certified Technician
Vocational, Technical or Trade Scho
1,524 satisfied customers
07 GT: weather..My drivers door window opens..simple fix
I have an '07 GT Mustang. When you open the doors the window slides open a bit and when you close the door the window closes against the weather stripping. My drivers door window opens when you open t… read more
lostrider
lostrider
lead technician/working shop foreman
Vocational, Technical or Trade Scho
2,958 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x