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When I push the tailgate button, it wont open? What would…

Customer Question
When I push the...

When I push the tailgate button, it wont open? What would cause this?

Mechanic's Assistant: What is the make/model/year of your car?

2008 Ford Escape

Mechanic's Assistant: Are you fixing your Escape yourself? What have you tried so far?

Have not tried anything yet. Just found this out.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Strange, because it was just working. I checked for door jammed somehow, but to know avail.

Submitted: 2 months ago.Category: Ford
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Answered in 2 hours by:
5/30/2018
Ford Mechanic: Michael, Ford Senior Master Technician replied 2 months ago
Michael
Michael, Ford Senior Master Technician
Category: Ford
Satisfied Customers: 670
Experience: Ford Senior Master Tech w/22 yrs exp.
Verified

Hello, my name is***** will be assisting you today. Give me a moment to review your question. If your VIN is available please send it to me.

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Customer reply replied 2 months ago
1FMCU94108KE81551
Ford Mechanic: Michael, Ford Senior Master Technician replied 2 months ago

Thank you for the VIN, give me a moment to research this.

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Ford Mechanic: Michael, Ford Senior Master Technician replied 2 months ago

Does the rear glass open normally?

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