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My 2013 the radio will not come on on the on screen display…

Customer Question
My 2013 Torres the...

My 2013 Torres the radio will not come on on the on screen display it has everything except for the radio I have no sound my boys activation will not work

Mechanic's Assistant: Have you checked the fuse?

Great is there a separate fuse for the radio and the compass in the climate control

Mechanic's Assistant: Are you fixing your Compass yourself? What have you tried so far?

About two weeks ago there was a loud popping noise coming through the speakers and now my radio won’t work but the compass and the climate control work

Submitted: 2 months ago.Category: Ford
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Answered in 1 hour by:
5/29/2018
Ford Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 2 months ago
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 7,005
Experience: ASE Master Certified, ASE Advanced Gasoline Engine Performance
Verified

Does your 2013 Taurus hae the touch screen display or just the small display for the radio?

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Customer reply replied 2 months ago
Touch screen and a power button
Customer reply replied 2 months ago
It has a touch screen
Ford Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 2 months ago

More than likely the radio, Ford calls it he ACM (Audio Control Module) has failed. The popping noise coming through the speakers was the ACM internally shorting out. It is mounted behind the touch screen. It is a module that needs to be programed to the vehicle for it to work properly. It has the CD player slot in it. See the directions below.

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