Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I plugged in my laptop charger to the cigar lighter while…

Customer Question
HI Pearl, i plugged...

HI Pearl, i plugged in my laptop charger to the cigar lighter while driving yesterday, it worked for a little bit (not sure on time but it was not an instant failure). The power adapter lost power, the turn signals didnt work, the AC controller was not lit, the radio lost power. Parked and turned off car. When restarted the blower for the heater was on full, no dome or flashers worked, seat control power does not work but seat warmer does. GEM?

Mechanic's Assistant: Is the power loss consistent, or does it fluctuate?

Once it happened its stayed in this condition, also now cant shift out of park. first time this has happened, not the the first time I have used the laptop charger.

Mechanic's Assistant: What is the model/year of your Ford?

2002 Expedition.

Mechanic's Assistant: Are you fixing your Expedition yourself? What have you tried so far?

If I can. Test lamp on circuits to see what has power, the circuits for the cigar lighter, fuse is good but no power present on either side. same for several of the fuses, physically inspected all.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Not that I can think of .

Submitted: 19 days ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 1 day by:
4/4/2018
Ford Mechanic: Jeremy, Certified Diesel Technician/Electrician replied 18 days ago
Jeremy
Jeremy, Certified Diesel Technician/Electrician
Category: Ford
Satisfied Customers: 3,721
Experience: ASE, NATEF Engines and Electrical certified, EPA 608/609
Verified

My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made.

We can go back and forth as needed to help resolve the issue you are having. Follow-ups are free after ratings, so rate with confidence!

That sounds like a GEM issue with all that you described.

If you look with a flashlight up and behind the GEM, are there signs of water that may have come down from the left, bottom of the windshield? These vehicles used to have a really bad problem of leaking there after a few years from poor placement and windshield sealer that was done at the factory.

_______________________________________________________________________________

You want a 5-star service and I want to provide a 10 star service. Please consider that I don't know your skill level as well as I can't see, touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much I can back to you.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback, they are not the site feedback.

Please note: The site does the phone call requests, not I. I do not generate the request. Same as the memberships. The only thing I ask for is a positive 5-star rating, when we are finished, for my personal service to you.

Thank you for allowing me to assist you through Just Answer!

Jeremy

Ask Your Own Ford Question
Customer reply replied 18 days ago
I had presumed the GEM, what is the test to prove the GEM is the issue, confirming inputs to the GEM are present, power at inputs, relays etc?
Ford Mechanic: Jeremy, Certified Diesel Technician/Electrician replied 18 days ago

The aggravating part, there is no real test for the GEM besides connecting with the Ford IDS and running the test with it. It has a circuit board inside of it and that is why we look for water first because it is the leading cause for it to go bad. Second is alternator spikes and lightning strikes.

It will burn up and you start losing different accessories as the issue inside it gets worse like you described. That is common for when they go bad.

You can test for power in if you want on that large red wire on the plug, but for the rest, it will test with the IDS on the digital lines, the dk blue and the dk blue with light blue stripe. Otherwise, there just isn't any tests you can really do.

Ask Your Own Ford Question
Customer reply replied 18 days ago
Ok thanks. Off to get a GEM unit and swap out.
Ford Mechanic: Jeremy, Certified Diesel Technician/Electrician replied 18 days ago

FYI, it will need to be programmed. Let me know how it turns out.

Ask Your Own Ford Question
Customer reply replied 18 days ago
Ok good point.
Ford Mechanic: Jeremy, Certified Diesel Technician/Electrician replied 18 days ago

Sometimes people forget and plug it in, then get angry when it didn't work.

Ask Your Own Ford Question
Ford Mechanic: Jeremy, Certified Diesel Technician/Electrician replied 9 days ago

I see you viewed this and this is still showing as an open question due to no positive (3 stars or more) rating.

Did you still need assistance with this?

Do you need more time to resolve the issue?

Ask Your Own Ford Question
Was this answer helpful?
Ask Jeremy Your Own Question
Jeremy
Jeremy
Jeremy, Certified Diesel Technician/Electrician
Category: Ford
Satisfied Customers: 3,721
3,721 Satisfied Customers
Experience: ASE, NATEF Engines and Electrical certified, EPA 608/609

Jeremy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,610 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,466 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,455 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
I've got a battery that won't charge. New alternator new
I've got a battery that won't charge. New alternator new battery still won't charge. I've tested the two red wires at the alternator and both have power but the other wire on the switch part won't giv… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
97 Ford Escort. Previous owner said alternator was bad. He
97 Ford Escort. Previous owner said alternator was bad. He replaced battery. Replaced brushes and electrical hook up on existing alternator and car would not start. Acted like it was not getting fuel.… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
470 satisfied customers
Replaced battery and alternator and gauges/ light still
Replaced battery and alternator and gauges/idiot light still flash and move from 12v to 14.5 while driving. At idle it's normal stable 13.5v. What's up … read more
Mechanic01
Mechanic01
2,363 satisfied customers
Where is the fuse for the alternator? Had alternator
had alternator rebuilt, but still not charging battery, so we figure its a fuse?… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
I have change the battery n the alternator change the
I have change the battery n the alternator change the alternator wire, still the charging lights still on … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
2013 Ford Focus SE 2.0l. Alternator only charges if car is
2013 Ford Focus SE 2.0l. Alternator only charges if car is revd up for a second, then charges normal. Battery light is on all the time after 10 seconds of running, even while charging at 14+v. Alterna… read more
Mechanic01
Mechanic01
2,363 satisfied customers
Replaced bad alternator and battery. Car turns over but
Replaced bad alternator and battery. Car turns over but won't start … read more
Edward Clayton
Edward Clayton
Associate Degree
1,033 satisfied customers
04 crown vic not charging. Changed alternator and computer.
04 crown vic not charging . Changed alternator and computer. My son has same car coming up with different voltages on alt. wire connecter… read more
roy
roy
Associate Degree
3 satisfied customers
Alternator doesn't start charging until battery is
alternator doesn't start charging until battery is completely dead … read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
2010 ford escape, dtc p0620, alternator was not charging
2010 ford escape, dtc p0620, alternator was not charging replaced, now it is charging but dtc p0620 and battery light are on … read more
Eric
Eric
Auto Technician
589 satisfied customers
Replaced alternator on 04 6.0, but light still comes on.
Replaced alternator on 04 6.0, but light still comes on … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Removing 2002 t-bird alternator following 2justanswer
removing 2002 t-bird alternator following 2justanswer bamaman39 ford diagrams all bolts off alt wiggling back and forth like shown but not moving away from through bolt position. i noticed what looks … read more
Kenny Z
Kenny Z
Ford Senior Master Technician
High School or GED
16 satisfied customers
Believe its the alternator. clicking. little battery light
believe its the alternator. clicking. little battery light has been staying of for about 45 seconds upon start for a little while now. … read more
Mechanic01
Mechanic01
2,363 satisfied customers
The gueges are not working and alternator isnt charging day
The gueges are not working and alternator isnt charging day time run lights not working and 4x4 not enguaging all happened last night at the same time ! Is this a cluster problem ? Have checked all fu… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Replaced batteries, alternator and voltage regulator plug,
replaced batteries, alternator and voltage regulator plug, but I still have a battery light on … read more
Jagmaster
Jagmaster
Bachelor's Degree
346 satisfied customers
Alternator pulley not lining up with idler pulley on 1989
alternator pulley not lining up with idler pulley on 1989 f150 4.9 causing belt to run off on motor side … read more
Jaybird61
Jaybird61
Master Automotive Mechanic
2,280 satisfied customers
2001 f350 7.3, alternator quit charging, changed alternator
2001 f350 7.3, alternator quit charging, changed alternator and now charges for short time and voltage gradually drops, I've been a semi mechanic for 12 years and own my own shop, saying that.... I do… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
Once pulling tensioner and alternator bolts out alternator
once pulling tensioner and alternator bolts out alternator still wont come dont want to pry onit and crack housingwhats the best way to get it out 2013 ford f150 5.0 engine … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x