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JUST BOUGHT TRUCK 2015 MODEL LESS THAN 1000 HOURS ON ENGINE.

Customer Question
JUST BOUGHT TRUCK 2015...

JUST BOUGHT TRUCK 2015 MODEL LESS THAN 1000 HOURS ON ENGINE. 2.6 TURBO ECOBOOST

Mechanic's Assistant: How many miles are on the car? Is it an automatic or a manual transmission?

27000

Mechanic's Assistant: What year is your Turbo?

2015

Mechanic's Assistant: Are you fixing your Turbo yourself? What have you tried so far?

NO

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

YES, VEHICLE WHEN ECOBOOST BUTTON IS ON AND I STOP AT A LIGHT THE VEHICLE WILL SHUTTER AND THEN BOOST ENGINE. THE FORD WRENCH COMES ON AND SAYS CHECK MANUAL

Submitted: 5 months ago.Category: Ford
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Answered in 3 hours by:
4/3/2018
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 54,113
Experience: 16 years experience
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Welcome, I'm Chris (aka-Moose).

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Have you had a chance to have it scanned to see which codes are stored?

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Customer reply replied 5 months ago
No not yet.. friday i have to take it in..
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

Can you respond then?

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Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

I have been to the dentist, unable to talk. I can type though.

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Customer reply replied 5 months ago
When will you reply
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

I write this on the 3rd. Have you had a chance to have it scanned to see which codes are stored?

You replied with. No not yet.. friday i have to take it in..

You then asked for a call and my reply was I cannot talk on the phone was because I had been to the dentist, numb and drooling.

I figured you planned to respond Friday once you knew the codes stored so I could provide you an answer rather than an educated guess.

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Customer reply replied 5 months ago
Have you heard of this problem before, could it be throttle body..the vehicle shutters, then trys to accelerate
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

Yes, I have experienced, diagnosed, and resolved concerns like the ones you mentioned. In some cases a computer reflash was needed and in others, a concern with the throttle body was the issue. Another possible cause can be a converter clutch issue.

You now will see a rating scale 1=bad to-5=excellent because I have posted a full or partial answer instead of an info request. When you rate I get a portion of the deposit you made, no rating means you still paid, but I earn nothing. My goal is understanding your question, and addressing it in full detail. In return, receiving a 5-star rating. Rating does not close the post or stop the conversation. Please keep in contact and reply as much as needed. Thanks, Chris

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Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

Hello, Chris here again,

I am checking in to make sure you got everything you expected from my response. If any part of my response is unclear, please let me know. It’s my goal to deliver excellent service, so if I've done that, please don't forget to give me a 5-star rating.You can still reply. I want to make sure you were pleased with what you paid for.

Thanks Chris

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