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No instruments are working. i checked fuses they seem ok and…

Customer Question
No instruments are working...

No instruments are working. i checked fuses they seem ok and changed cluster still nothing

Mechanic's Assistant: Most vehicles have two fuse panels. Have you located both?

Yes

Mechanic's Assistant: What is the model/year of your Ford?

2004 e-350 5.4lt

Mechanic's Assistant: Are you fixing your E350 yourself? What have you tried so far?

Yes ive tried fuses and changed cluster still nothin works on cluster

Submitted: 3 months ago.Category: Ford
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Answered in 32 minutes by:
4/2/2018
Ford Mechanic: Chris (aka- Moose), Technician replied 3 months ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 52,716
Experience: 16 years experience
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Did you check all the powers and grounds to the cluster?

Will the van start?

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Customer reply replied 3 months ago
Van will start
Ford Mechanic: Chris (aka- Moose), Technician replied 3 months ago

Did you check all the powers and grounds to the cluster?

If not here is a wire diagram to start that process. https://www.dropbox.com/s/7lnglm61vtboffh/E350IC.pdf?dl=0

Let me know those results once each power and ground wire to the back of the cluster is confirmed good.

You now will see a rating scale 1=bad to-5=excellent because I have posted a full or partial answer instead of an info request. When you rate I get a portion of the deposit you made, no rating means you still paid, but I earn nothing. My goal is understanding your question, and addressing it in full detail. In return, receiving a 5-star rating. Rating does not close the post or stop the conversation. Please keep in contact and reply as much as needed. Thanks, Chris

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Ford Mechanic: Chris (aka- Moose), Technician replied 3 months ago

Hello, Chris here again,

I am checking in to make sure you got everything you expected from my response. If any part of my response is unclear, please let me know. It’s my goal to deliver excellent service, so if I've done that, please don't forget to give me a 5-star rating.You can still reply. I want to make sure you were pleased with what you paid for.

Thanks Chris

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