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2008 e-350, 5.4 Just replaced shift tube(plunger was

Customer Question
2008 e-350, 5.4Just replaced...
2008 e-350, 5.4Just replaced shift tube(plunger was broken). All reassembled. smooth shifting through all gears.Problem- Key turns but nothing happens. No accessory power - no nothing. Battery is good(door chimes.)
Submitted: 5 months ago.Category: Ford
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Customer reply replied 5 months ago
Key does turn.but nothing happens.
Answered in 48 minutes by:
3/29/2018
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
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Experience: 16 years experience
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What is the battery voltage?

Did you unplug the ignition switch, if so is it connected firm with no loose wires?

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Customer reply replied 5 months ago
I cant measure voltage-- i would guess its strong enough - key in ignition bell loud and clear, lights strongi removed ignition cylinder to remove trim, dropped column, replaced shift tube assembly and reassembled. did not unplug ignition switch
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

Do you own a test light or volt meter?

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Customer reply replied 5 months ago
no -- im not at home. I did attach jumper cables to a good running auto--made no difference.is there something that prevents starting involved with shifter?its weird because im getting no accesory power when turn key at all
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

A shifter alignment issue can cause a no crank concern but not a no power concern for the different key positions. This is why we need a tool to do some electrical testing.

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Customer reply replied 5 months ago
i can pull battery and go to auto zone for test what is my question on battery?
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

We need to do tests far beyond just " is the battery good"

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Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

Hello, Chris here again,

I am checking in to make sure you got everything you expected from my response. If any part of my response is unclear, please let me know. It’s my goal to deliver excellent service, so if I've done that, please don't forget to give me a 5-star rating.You can still reply. I want to make sure you were pleased with what you paid for.

Thanks Chris

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Customer reply replied 5 months ago
hi----FYI decided to take to dealer---took ford dealer 3 hours to find two wires pinched when i dropped column----unavoidable i guess and not an easy diagnosis--no way we could have chased it down-beyond my abilities.thanks anywaytim
Ford Mechanic: Chris (aka- Moose), Technician replied 5 months ago

Sorry, you could not do electrical diagnostics.

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