Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 201`2 focus with a trunk that won't release both…

Customer Question
I have a 201`2...

I have a 201`2 focus with a trunk that won't release both with the fob, button above license plate, or with the emergency release

Mechanic's Assistant: Have you checked the fob's battery?

Fresh battery in the fob

Mechanic's Assistant: What year is your Focus?

2012

Mechanic's Assistant: Are you fixing your Focus yourself? What have you tried so far?

I have tried manually releasing trunk with emergency release and it is also not working.

Submitted: 1 month ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Customer reply replied 1 month ago
Other notes -Wires have bene damaged in the past due to the closer, those have been repaired. Checked and changed trunk release fuse just incase. Strangest issue being that the emergency release does not open trunk lid.
Answered in 2 hours by:
3/27/2018
Ford Mechanic: Scott W., Ford Technician replied 1 month ago
Scott W.
Scott W., Ford Technician
Category: Ford
Satisfied Customers: 3,576
Experience: 28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.
Verified

Hello my name is ***** ***** the vehicle in a accident? Can you see anything that may be wedged in the latch? Yes, that is strange the emergency release doesn't work correctly, I am thinking either there is something jammed in the latch, or the latch has failed.

Ask Your Own Ford Question
Customer reply replied 1 month ago
Nope no accident. One of the wires had sheared again so I used the emergency release to open the trunk, re attached the wire closed the trunk to test, and now neither the fob, button on the trunk lid, or emergency release work...
Ford Mechanic: Scott W., Ford Technician replied 1 month ago

Have you had some help trying to open the trunk like someone pulling the release, and another pushing down and then pulling up on the trunk lid trying to jar it loose.?

Ask Your Own Ford Question
Customer reply replied 1 month ago
Do you know of any way of manually releasing the latch from the interior of the trunk that isn't the emergency release?
Ford Mechanic: Scott W., Ford Technician replied 1 month ago

The only other way is to remove the bolts to the latch, that is the only other way. I am wondering if there may be a small piece of wire jammed into the latch causing it to hang up.

Ask Your Own Ford Question
Ford Mechanic: Scott W., Ford Technician replied 1 month ago

Do you have someone there to help?

Ask Your Own Ford Question
Customer reply replied 1 month ago
Yeah I might have to just take it to the dealership.... but I'll try to pull it with someone else
Ford Mechanic: Scott W., Ford Technician replied 1 month ago

Ok, I am hoping by pulling the trunk release cable, then having someone else really pushes down and then pull up , if it would jar it loose, give it all you have, lol.

Ask Your Own Ford Question
Was this answer helpful?
Ask Scott W. Your Own Question
Scott W.
Scott W.
Scott W., Ford Technician
Category: Ford
Satisfied Customers: 3,576
3,576 Satisfied Customers
Experience: 28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.

Scott W. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,610 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,466 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,455 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
PO171 lean code. Changed MAF and Heated PCV and EVAP hose.
PO171 lean code. Changed MAF and Heated PCV and EVAP hose. 2004 5.6 3v. … read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
Speedometer quit working this morning, and I have a flashing
Speedometer quit working this morning, and I have a flashing airbag code of 29. ran an OBDII scan and found C1414 Incorrect Vehicle Application, and B1892 Airbag tone indicator circuit short to ground… read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Ford e450 travel aire super duty V10 triton 1999 I jus
Ford e450 travel aire super duty V10 triton 1999I jus picked up one up that was sitting for about two yearsWhat should I do to get it back up to par and I'll be doing it all myself… read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
Charging system problem. 1997 f150 xl. 4.6. Door ajar light
Yes. Door ajar light on. Disconnected it. Wipers would not shut off. Battery is year old. New alternator......still charging system would work for a while. Then die. I just changed the gem module. Since my truck leak water. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
Ned chenged convertion gasolin its propaingas. 2012. I
ned chenged convertion gasolin its propaingas JA: What is the model/year of your Ford? Customer: 2012 JA: Are you fixing your vehicle yourself? What have you tried so far? Customer: i fixing JA: Anyth… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
My power steering fluid in my 2003 Ford Expedition was low
My power steering fluid in my 2003 Ford Expedition was low so I inadvertently put in automatic transmission fluid in, what do I do … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Had engine changed getting multiple codes 0155, 0406, 1131,
had engine changed getting multiple codes 0155, 0406, 1131, 1151 … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
Oh, you can see me?/ I have had and own a 1996 Ford F150 XLT
yes, I have worked on cars since i was 10 and have a pretty good mechanical background, HOWEVER I am a bit stumped on the this dual tank system … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
Have a vibration in my 95 ford bronco. Complete front end
yes complete front end replace meant rear spring hangers and rear drive fhaft … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
96 4.9 starts, runs smooth, then just dies. F150. Fuel
39;96 4.9 starts, runs smooth, then just dies JA: Will the headlights turn on? Is the battery fully charged? Customer: yes JA: What is the model of your '96 Ford? Customer: f150 JA: Are you fixing you… read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
1991 ford f150 non-tilt steering column. How do I install
1991 ford f150 non-tilt steering column. How do I install ignition lock gear in correct position.… read more
Scott W.
Scott W.
Ford Technician
3,576 satisfied customers
No 4 injector not firing. 04 6l F350. We are mechanical
We are mechanical workshop and have changed out this injector … read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
160 satisfied customers
I have a 2012 Ford Fusion I bought new. I have always had it
I have a 2012 Ford Fusion I bought new. I have always had it serviced. Current mileage is 57612. It would surge in the morning when I would leave the driveway to pull on to the road. I took it in and … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
HAVE REPLACED THE ALTERNATOR, BATTERY, AND STILL HAVE A NO
HAVE REPLACED THE ALTERNATOR, BATTERY, AND STILL HAVE A NO CHARGE LIGHT ON INSTRUMENT PANEL. ONLY GETTING 12.3 VOLTS AT THE BATTERY WITH MULTIMETER. THIS IS THE SECOND ALTERNATOR IN AS MANY DAYS. THE … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
2011 focus ses trouble starting at times, has remote
2011 focus ses trouble starting at times, has remote starter … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
As I'm driving, truck dies and lost all electric power.
As I'm driving, truck dies and lost all electric power. Never had problem starting or any other electric issues. … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
I have a F550 6.7 diesel with error code P2201 Nox sensor
I have a F550 6.7 diesel with error code P2201 Nox sensor error. Question. will this error degrade performance of engine. 6.7 is in a motor Home and seems to be low power over normal. What programmer … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Having trouble finding where the spark plug wires go from
Having trouble finding where the spark plug wires go from each cylinder to iginiyion coil in the right firing order … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x