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I HAVE A 2005 fORD eSCAPER ltd AND THE RADIO PLUS DISPLAY…

Customer Question
I HAVE A 2005...

I HAVE A 2005 fORD eSCAPER ltd AND THE RADIO PLUS DISPLAY HAS STOPPED WORKING. fUSES HAVE BEEN CHECKED AND IN INTERNET SEARCH i FOUND OUT THAT THIS IS A FORD PROBLEM AND THEY ACTUALLY HAVE A RADIO EXCHANGE PROGRAM FOR THIS PROBLEM

Mechanic's Assistant: Most vehicles have two fuse panels. Have you located both?

YES

Mechanic's Assistant: Are you fixing your LTD yourself? What have you tried so far?

JUST PULLING THE FUSES AND CONFIRMING THEY ARE NOT BLOWN

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

YES THE VOLUME ALMOST SEEMS TO HAVE A MIND OF ITS OWN AS IT IS DIFFICULT TO CONTROL THE VOLUME

Submitted: 5 months ago.Category: Ford
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Answered in 10 minutes by:
3/25/2018
Ford Mechanic: EricFromCT, Ford Technician replied 5 months ago
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,827
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Verified

Hi. Welcome to chat! My name is ***** ***** I am currently a factory dealer auto mechanic. I will attempt to assist you with your concern today.

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Ford Mechanic: EricFromCT, Ford Technician replied 5 months ago

Yes what you describe with your radio was a common concern for those.

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

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Ford Mechanic: EricFromCT, Ford Technician replied 5 months ago

Do you have the radio removed?

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Customer reply replied 5 months ago
Eric
Is there a Ford radio exchange program as I do not want to spend tons of money on a vehicle 13 years old
What was the Ford radio issue
Customer reply replied 5 months ago
No radio is still installed but can remove it
Ford Mechanic: EricFromCT, Ford Technician replied 5 months ago

The display would go out or the volume couldnt be controlled or it wouldnt power on and off.

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Ford Mechanic: EricFromCT, Ford Technician replied 5 months ago

It is an exchange program like you have to give them your old radio but you still have to pay for a new one. The price sill depends on the style of radio.

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Customer reply replied 5 months ago
No display, radio or volume control
Ford Mechanic: EricFromCT, Ford Technician replied 5 months ago

If nothing works on the radio have you made sure that it is getting power?

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

Ask Your Own Ford Question
Customer reply replied 5 months ago
Will pull radio and confirm
Ford Mechanic: EricFromCT, Ford Technician replied 5 months ago

Ok. Let me know. Note that you can rate this chat session with the stars above and you can bookmark this page to come back in the future to continue and with follow up questions.

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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