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2014 Ford explorer that shakes when I accelerate. Shakes so…

Customer Question
2014 Ford explorer that...

2014 Ford explorer that shakes when I accelerate. Shakes so bad that it is not driveable. Mechanic installed a new driveshaft but still shakes. When I take my foot off the gas pedal the shaking. stops. After the new driveshat the mechanic took apart the entire front end and everything looked good. My next step was to replace both front half-shafts even though they seem to be fine. This has been ongoing since December. I have been to 6 different mechanics as well as the Ford dealer. Very frustrated, the vehicle is not driveable! Please help. James

Mechanic's Assistant: Has the vehicle turned into a gas hog? And how does it start -- same as usual?

Not a gas hog, starts fine.....no changes

Mechanic's Assistant: Are you fixing your Explorer yourself? What have you tried so far?

No 2 friends who are master mechanics and own their own shops. They replaced the driveshaft. and took apart the entire front end. Problem persists

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No, just a solution

Submitted: 4 months ago.Category: Ford
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Answered in 2 minutes by:
3/22/2018
Ford Mechanic: Pete, Auto Service Technician replied 4 months ago
Pete
Pete, Auto Service Technician
Category: Ford
Satisfied Customers: 33,304
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.
I am here Sundays through Thursdays from around 5 am to 2 pm Mountain time.If you respond and I do not respond back right away I will do so as soon as I can.

Have any warning lights come on on the dash at all with this issue here?

Were mounts checked or replaced at all?

Any noises occuring with this issue?

Let me know,thanks Pete.

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Customer reply replied 4 months ago
Pete, No warning lites or codes. No noises. Replaced driveshaft and took apart entire front end. Everything looked great. My next step was to replace both front 1/2 shafts even though they look good. From what I've seen on the internet this is a widespread problem. Its been ongoing for almost 4 months - I've been to the Ford dealer and 5 other mechanics. I have no answers and the car is not driveable.
Ford Mechanic: Pete, Auto Service Technician replied 4 months ago

If they did not check the engine and transmission mounts this needs to be done next.There have been several cases where the mounts appear o.k. but are actually weak or flattened out causing this exact feel here.I have had to replace them even when they appeared o.k. visually and didn't notice the difference with the mount issue until I received the new mounts and compared the size to see that they had been flattened out.

If this was already done then I would have the output shaft of the transfer case checked for any play.If there is bearing wear in the transfer case this will cause a vibration with the output shaft causing this fault here and would need to be repaired to resolve this issue.

If the half shafts look o.k. it may be a good idea to have the cv joint bearings checked just to see if there is any wear as this can also cause this fault here.

All of these need to be checked into to locate and resolve this fault.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

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