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This answer was rated:

Will not shut off power to the system, engine stops but

Will not shut off...

Will not shut off power to the system, engine stops but every thing else remains on.

Mechanic's Assistant: How many miles are on the car? Is it an automatic or a manual transmission?

Auto, 176,000

Mechanic's Assistant: What is the model/year of your Ford?

2004 F150 Heritage

Mechanic's Assistant: Are you fixing your Heritage yourself? What have you tried so far?

Disconnected the battery, perhaps if to complicated will take it in

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I reset the computer three times, no change

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Answered in 2 minutes by:
3/22/2018
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,775
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Verified

Hi. Welcome to chat! My name is ***** ***** I am currently a factory dealer auto mechanic. I will attempt to assist you with your concern today.

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I

Ask Your Own Ford Question

it is possible that the ignition swiitch on the steering column is bad. That would be the first thing to check.

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Customer reply replied 4 months ago
ok will do

SOunds good. Let me know if you need more info. Also note that even after rating this chat session with the stars above, you can still bookmark this page and come back to continue or follow up questions. Thanks.

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Have you checked the ignition switch on your truck yet?

EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,775
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Verified
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Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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