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My gps has been messing up so I went and bought a new sd…

My gps has been...

My gps has been messing up so I went and bought a new sd card and it keeps asking for a new sd card which I have already inserted.

Mechanic's Assistant: What is the model/year of your Ford?

2013 explorer

Mechanic's Assistant: Are you fixing your Explorer yourself? What have you tried so far?

Yes. I have inserted a brand new fresh out of the package sd card

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Like the clock has been trying to sync to the gps and it won't sync to the gps time

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Answered in 16 minutes by:
3/16/2018
Ironmike
Ironmike, Ford Technician
Category: Ford
Satisfied Customers: 3,452
Experience: 30 years ASE Master tech L1 . Ford master
Verified

greetings,

Sometimes the my touch/sync needs a hard restart when issues like this happen. Lets try this first. We need to disconnect the battery negative for about 10 minutes. make sure the ignition key or vehicle is off. Let me know if you have done any updates or if the dealer has done any updates.

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Customer reply replied 5 months ago
okay I will have to get my husband to do that this weekend.

I have seen the card reader go bad but lets try this first.

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it is called a Explorer SYNC Navigation Transceiver Module

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Customer reply replied 5 months ago
okay about how much does that usually cost to get fix if the other doesn't work. I have felt like it isn't getting signal somewhere so that would make sense

That will be a ford part. let me check on cost.

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I found it used off e-bay for about 80$. still looking for new

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Not sure if I have the right part Number but looks like 125$ or less.

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Customer reply replied 5 months ago
okay thank you

it pops right out with a small pick or screw driver.

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good luck

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it does have a wire(or data cable) on the back so do not pull out too far.

Ironmike
Ironmike, Ford Technician
Category: Ford
Satisfied Customers: 3,452
Experience: 30 years ASE Master tech L1 . Ford master
Verified
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