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I was driving down the road and my car started to slow down…

Customer Question
I was driving down...

I was driving down the road and my car started to slow down and I don’t know what to do

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

It’s not the battery.

Mechanic's Assistant: What is the model/year of your Ford?

2001

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I’m by myself at a rest stop. I don’t have any tools or anything and I don’t know anything about a car. I just seen white smoke when I cut the car off. And the coolant reservoir is empty

Submitted: 1 month ago.Category: Ford
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Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 minutes by:
3/15/2018
Ford Mechanic: john -aka eauto, The Car Guy replied 1 month ago
john -aka eauto
john -aka eauto, The Car Guy
Category: Ford
Satisfied Customers: 16,995
Experience: ase tech over 15 years in the field
Verified

White smoke out of the tail pipe?

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Customer reply replied 1 month ago
No from under the hood
Ford Mechanic: john -aka eauto, The Car Guy replied 1 month ago

Can you pinpoint the source of the steam?

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Customer reply replied 1 month ago
From the coolant reservoir
Ford Mechanic: john -aka eauto, The Car Guy replied 1 month ago

Then its overheating and the system needs to be pressure checked for leaks and internal damage

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Customer reply replied 1 month ago
Can I fill the reservoir up? Will that make my car crank?
Ford Mechanic: john -aka eauto, The Car Guy replied 1 month ago

Has it cooled down yet?

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Ford Mechanic: john -aka eauto, The Car Guy replied 1 month ago

Does it crank but not start?

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Customer reply replied 1 month ago
I hear a ticking noise
Ford Mechanic: john -aka eauto, The Car Guy replied 1 month ago

Sounds like head gasket failure .I think a tow will be required

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john -aka eauto
john -aka eauto
john -aka eauto, The Car Guy
Category: Ford
Satisfied Customers: 16,995
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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