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2014 Ford Fusion hybrid. It cannot be shifted out of park…

Customer Question
2014 Ford Fusion hybrid...

2014 Ford Fusion hybrid. It cannot be shifted out of park and the ignition doesn’t start the car or light up the dash.

Mechanic's Assistant: Have you checked the fuses? The dashboard bulbs?

Which fuse?

Mechanic's Assistant: Are you fixing your Fusion Hybrid yourself? What have you tried so far?

Nothing so far other than turning the ignition key and rocking th car a bit in park.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Have ‘s it.

Submitted: 3 months ago.Category: Ford
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Answered in 7 minutes by:
3/14/2018
Ford Mechanic: Scott W., Ford Technician replied 3 months ago
Scott W.
Scott W., Ford Technician
Category: Ford
Satisfied Customers: 3,602
Experience: 28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.
Verified

H​ello my name is ***** ***** anything electrical work? Like the headlights? Brake lights?

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Ford Mechanic: Scott W., Ford Technician replied 3 months ago

Have you tried a jump start?

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Customer reply replied 3 months ago
Nothing electrical works. How do you jump start a hybrid?
Ford Mechanic: Scott W., Ford Technician replied 3 months ago

I​f you have your owners manual on page 218 if shows 2 prongs under the hood, one is the ground and the other is battery positive, this is where you attach the jumper cables or battery charger.

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Ford Mechanic: Scott W., Ford Technician replied 3 months ago

Any more questions just ask, thanks Scott

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Scott W.
Scott W., Ford Technician
Category: Ford
Satisfied Customers: 3,602
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Experience: 28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.

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