Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Last night, when entering a parking garage, I opened the…

Last night, when entering...

Last night, when entering a parking garage, I opened the driver's window with my electric window opener. When leaving, the window opener did not work, although I heard a faint click. I've checked the window locking lever and have tried several times today. The click is no longer there.

Mechanic's Assistant: Where exactly do you think the noise is coming from? And how long has this been going on?

This happened last night for the first time. The noise seems to be coming from the window area.

Mechanic's Assistant: What is the model/year of your Ford?

2011 Fusion (not hybrid)

Mechanic's Assistant: Are you fixing your Fusion yourself? What have you tried so far?

Just the window lock lever in both positions.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No, that's it.

Show More
Show Less
Ask Your Own Ford Question
Answered in 2 minutes by:
3/11/2018
Michael
Michael, Ford Senior Master Technician
Category: Ford
Satisfied Customers: 670
Experience: Ford Senior Master Tech w/22 yrs exp.
Verified

Hello, my name is Michael. I will be assisting you today. Give me a moment to review this information and get right with you. If you have your VIN please send it to me.

Are you hearing any noises when you attempt to roll your window up and down? Do all other windows operate normally?

Ask Your Own Ford Question
Customer reply replied 5 months ago
Don't have VIN nearby. I don't have a handle to roll the window down manually. None of the windows will open.
Customer reply replied 5 months ago
At first I heard a click when trying to use the electric window control. Now there's no sound.

It may be difficult to see in the daytime, but if you are in the car with the headlamps on, do the switches illuminate as they should?

Ask Your Own Ford Question
Customer reply replied 5 months ago
I'm not in the car. Should I go out to it?

Yes, go out and turn the headlamps on and look at the switches to see if they light up. This will tell us if the switch is getting power and ground to the circuit.

Ask Your Own Ford Question
Customer reply replied 5 months ago
They do not light up.

Can you open your trunk using your remote or the button on the dash? This component shares a circuit with the windows.

Ask Your Own Ford Question
Customer reply replied 5 months ago
both methods open the trunk.

Were you able to check all of the window switches in each door for illumination?

Michael
Michael, Ford Senior Master Technician
Category: Ford
Satisfied Customers: 670
Experience: Ford Senior Master Tech w/22 yrs exp.
Verified
Michael and 87 other Ford Specialists are ready to help you
Ask your own question now
Phone call session started

I attempted to contact you by phone, but have gotten no answer.

Ask Your Own Ford Question
Customer reply replied 5 months ago
I answered but no one was there. Want to try again?

I apologize. I will try again now.

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael Your Own Question
Michael
Michael
Michael, Ford Senior Master Technician
Category: Ford
Satisfied Customers: 670
670 Satisfied Customers
Experience: Ford Senior Master Tech w/22 yrs exp.

Michael is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,182 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

29,223 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,591 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
Steering wheel will not turn, can't locate the power
Steering wheel will not turn, can't locate the power steering, how do we check for fluid status? … read more
Mike V.
Mike V.
Auto Service Technician
Subaru and Nissan factory training.
1,591 satisfied customers
Wife was driving our 2014 Fusion last night and as she was
Wife was driving our 2014 Fusion last night and as she was making a u-turn the car quit moving. She put in park and looks like a solenoid issue. Having trouble finding how to replace on line. Brake li… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I have a 2011 Fusion hybrid and I intermittently get an
I have a 2011 Fusion hybrid and I intermittently get an "advance track" warning. Tonight I got an error "power steering fault" error several times and my steering locked up, wouldn't move at all. I'm … read more
Michael
Michael
Ford Senior Master Technician
670 satisfied customers
2011 ford fusion hybrid. Nothing its setting in the driveway
Nothing its setting in the driveway but i was driving and the service power steering now lights r on plus its hard to turn … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
I am getting a service power steering now on a 2011 Ford
i am getting a service power steering now on a 2011 Ford Fusion Hybrid … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
25,182 satisfied customers
I am trying to locate the parking assist speaker in the
I am trying to locate the parking assist speaker in the vehicle to replace it. … read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
Power steering assist, Well I did here a hissing sound like
Nothing this just happened this morning and I don't have a clue what to do … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,551 satisfied customers
After driving it for say an hour or more, I get a noise in
After driving it for say an hour or more, I get a noise in the drivers front wheel. A rattling as if something is loose. I have had my struts replaced three times, but this has not solved the problem.… read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
My power steering and advancetrac went out on my 2011 Ford
My power steering and advancetrac went out on my 2011 Ford Fusion hybrid. I think it was due to a low tire. How do I reset it? … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
29,223 satisfied customers
Engine noise, 73k automatic, 2011 ford fusion, just want to
Engine noise JA: How many miles are on the car? Is it an automatic or a manual transmission? Customer: 73k automatic JA: What is the model/year of your Ford? Customer: 2011 ford fusion JA: Are you fix… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
29,223 satisfied customers
Fusion: My 2011 Ford Fusion wont start or take a jump. I
My 2011 Ford Fusion won't start or take a jump. I can't even get it into neutral to push it out of the garage. I haven't driven it since July, it's been in a garage in Northern Michigan. The remote lo… read more
Randall C
Randall C
Auto Technician / Consultant
Vocational, Technical or Trade Scho
12,543 satisfied customers
Fusion Hybrid: 2010 Fusion Hybrid with remote starter. When
2010 Fusion Hybrid with remote starter. When the remote start is used, the car POSTs then, a red flashing lock appears rather than the green run indicator.… read more
James
James
Bachelors degree automotive technology with minor in diesel
3,578 satisfied customers
We purchased a used 2010 Fusion Hybrid,59k miles, last night, and this afternoon, while ba
We purchased a used 2010 Fusion Hybrid,59k miles, last night, and this afternoon, while backing out of a parking space, it stalled and displayed the "Check Engine" light. It would not restart. 90 minu… read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
I have a 2011 Fusion SEL it has Global Open !! I did not order
I have a 2011 Fusion SEL it has Global Open !! I did not order this feature and as to date it has opened my windows and sunroof without my knowledge !! I want it shut off for-ever !!… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
2004 Ford: Sport Trac with about 88,000 miles..clicking..drivers side
I have a 2004 Ford Sport Trac with about 88,000 miles on it. Every now and then there is a clicking from behind the drivers side of the dash. Not a constant tick. It will click for a few seconds and s… read more
Kenny Z
Kenny Z
Ford Senior Master Technician
High School or GED
16 satisfied customers
2010 f150: blow..4x4 would not engage..headlights..console
Hi - i have a 2010 f150 supercrew that is doing some funky electrical thing. 2 weeks ago i took it into the local ford dealership: first really cold day of the year (l live in Saskatchewan Canada). Sy… read more
Marty
Marty
Vocational, Technical or Trade Scho
568 satisfied customers
2005 Ford Explorer: hatch..unlatch..car can be parked..Im driving
I have a 2005 Ford Explorer. The glass hatch has begun to unlatch by it self. The car can be parked, while I'm driving it, when I start the engine it doesn't matter what the car is doing. I've have co… read more
marcpod
marcpod
Own collision repair service
Vocational, Technical or Trade Scho
1,185 satisfied customers
Ford: keyless entry stystem..transmitter..door lock switch..unlock
I have a keyless entry stystem that was installed after purchase with Ford parts. The trouble is the transmitter as well as each door lock switch does not lock or unlock the doors. When I start the tr… read more
Sam
Sam
Repair Shop Owner (Proprietor)
High School or GED
200 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x