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It does not start. Changed battery and starter still not…

Customer Question
It does not start ...

It does not start

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

Yes. changed battery and starter still not starting

Mechanic's Assistant: What is the model/year of your Ford?

2003 Ford Explorer

Mechanic's Assistant: Are you fixing your Explorer yourself? What have you tried so far?

Yes Changing battery and starter

Submitted: 3 months ago.Category: Ford
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Answered in 1 minute by:
3/8/2018
Ford Mechanic: Gunvir Singh,
 replied 3 months ago
Gunvir Singh
Category: Ford
Satisfied Customers: 2,013
Experience: Master Tech at Kennesaw Auto Tech
Verified

Hello, let me review your request. Please stand by.

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Ford Mechanic: Gunvir Singh,
 replied 3 months ago

Does the engine turn over when you turn the key to start position?

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Customer reply replied 3 months ago
No
Ford Mechanic: Gunvir Singh,
 replied 3 months ago

Do you hear any click or tick under hood when you try to start?

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Customer reply replied 3 months ago
no thank you
Ford Mechanic: Gunvir Singh,
 replied 3 months ago

??

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Customer reply replied 3 months ago
Only from the relay.
Ford Mechanic: Gunvir Singh,
 replied 3 months ago

Did you check for signal present from relay to starter ?

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Customer reply replied 3 months ago
No thank you
Ford Mechanic: Gunvir Singh,
 replied 3 months ago

??

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Ford Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 3 months ago
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6,928
Experience: ASE Master Certified, ASE Advanced Gasoline Engine Performance
Verified

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