Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Lost power steering, advantrac and traction control lights…

Customer Question
Lost power steering, advantrac...

Lost power steering, advantrac and traction control lights are on.

Mechanic's Assistant: Is the power loss consistent, or does it fluctuate?

Yes it is consistent

Mechanic's Assistant: What is the model/year of your Ford?

2013 ford fusion se

Mechanic's Assistant: Are you fixing your Fusion yourself? What have you tried so far?

I have tried nothing, just happened

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That is all. thank you

Submitted: 3 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 32 minutes by:
3/7/2018
Ford Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Ford
Satisfied Customers: 2,909
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

Ok this car has the electric power steering on it and to get to the next step of whats wrong we will need to get the codes from the vehicle do you have access to a professional level scanner?

Ask Your Own Ford Question
Customer reply replied 3 months ago
I hooked up my scanner and no codes came up. The "Advantrac" and "Hill Assist" lights came on and lost steering.
Ford Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago

what scanner do you have?

Ask Your Own Ford Question
Customer reply replied 3 months ago
OBD-II WiFi Reader that uses OBD Car Doctor app on my iPhone
Ford Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago

that scanner will not be able to read the codes we need to access, we need to get it on a higher level scanner to get the codes

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ron Your Own Question
Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 25,018
25,018 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Ron is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,018 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,991 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,555 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
Power steering default. It's been like this for awhile now.
Like 7 months been driving it manually couldn't afford the fix but now I'm trying to make sure what part to fix … read more
Andrew Martin
Andrew Martin
Level A Technician
Technical Certificate
406 satisfied customers
Power steering assist fail. No whining but we have not
No will call dealer in the morning but wanted to see if there was anything I could do. My husband and I are seniors and do not work on cars … read more
Mechanic01
Mechanic01
ASE Certified Technician
2,909 satisfied customers
F350 7.3L 1997 power steering issue. Nothing. Reservoir
F350 7.3L 1997 power steering issue JA: When was the fluid last checked? Have you heard any whining noises while turning the wheel? Customer: no JA: Are you fixing your F350 yourself? What have you tr… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,991 satisfied customers
I have a 2011 ford focus that needs power steering help
i have a 2011 ford focus that needs power steering help steering--Powe steering is poor or gone amd i need to know where i had power steering fluid … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,991 satisfied customers
Power steering popped and isn't working. Fluid is fine no
Just checked for leaks. Trying to fix here as ewe can't move it … read more
Ron
Ron
ASE Certified Technician
25,018 satisfied customers
I believe the Power Steering cooler is leaking but it looks
I believe the Power Steering cooler is leaking but it looks like the AC condenser is also part of that cooler … read more
Ron
Ron
ASE Certified Technician
25,018 satisfied customers
2002 tbird. Losing power steering. not gone, but more
2002 tbird. Losing power steering. not gone, but more difficult. Replaced p/s pump. No improvement. Any thoughts ? Vehicle is steerable, but takes … read more
Jim
Jim
Vocational, Technical or Trade Scho
1,486 satisfied customers
08 Ford F350 6.4 - lost power steering and power brakes,
08 Ford F350 6.4 - lost power steering and power brakes, replaced hydro boost, power steering pump, and serpentine belt, still no brakes and steering. Is there a particular way to bleed and/or missing… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I have no power steering in my 2013 escape. Fluctuates. I
I have not tried anything dont know where to start. … read more
Kenny Z
Kenny Z
Ford Senior Master Technician
High School or GED
16 satisfied customers
Intermittent power steering failure 2012 Fusion 180K. Fluid
intermittent power steering failure 2012 Fusion 180K … read more
Ron
Ron
ASE Certified Technician
25,018 satisfied customers
My power steering fluid in my 2003 Ford Expedition was low
My power steering fluid in my 2003 Ford Expedition was low so I inadvertently put in automatic transmission fluid in, what do I do … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
158 satisfied customers
2008 f250 4x4 power steering wont work at idle brakes are
2008 f250 4x4 power steering wont work at idle brakes are hard at speed and when stopped . power steering pump was replaced 1-2 yrs . tried flushing power steering system . return line would not expel… read more
Ron
Ron
ASE Certified Technician
25,018 satisfied customers
New gear box and lower shaft but the power steering is
new gear box and lower shaft but the power steering is sticking at low speeds when turning wheel … read more
EricFromCT
EricFromCT
Auto Technician
4,335 satisfied customers
No power steering, service advance Trac, descent control
No power steering, service advance Trac, Hill descent control fault, low battery features temporarily turned off. Trying to find if it's a fuse problem and which one … read more
Scott W.
Scott W.
Diesel, Automatic trans, full line tech
Associate Degree
3,589 satisfied customers
Lost power steering, advantrac and traction control lights
lost power steering, advantrac and traction control lights are on. … read more
Mechanic01
Mechanic01
ASE Certified Technician
2,909 satisfied customers
The power steering is locked up and it says mechanical power
The power steering is locked up and it says mechanical power steering assist failure on my 2012 Ford Focus … read more
Peter Zavarelli
Peter Zavarelli
Automotive Diagnostic Specialist
General auto certifications
408 satisfied customers
I'm troubleshooting a power steering fluid leak on a 2014
I'm troubleshooting a power steering fluid leak on a 2014 f350 super duty. The leak appears to be coming from the component on which the brake master cylinder is located. Is that possible, and what is… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,481 satisfied customers
I have this message SERVICE POWER STEERING / STEERING
Hello my name is ***** ***** have this message SERVICE POWER STEERING / STEERING MALFUNCTION SERVICE NOW displaying on my car … read more
Peter Zavarelli
Peter Zavarelli
Automotive Diagnostic Specialist
General auto certifications
408 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x