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Exhaust fluid shows low. I filled the tank and it still

Exhaust fluid shows low...

Exhaust fluid shows low. I filled the tank and it still shows low after driving 20-25 miles. Never stayed on before

Mechanic's Assistant: How many miles are on the car? How has your mileage been lately?

57000 milage about 10.8-11mpg which is worse ever

Mechanic's Assistant: What is the model of your '10 Ford?

2013 f250 crew 4x4

Mechanic's Assistant: Are you fixing your F250 yourself? What have you tried so far?

I may, have tried anything looking for ideas

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No ok thanks

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Answered in 11 minutes by:
2/17/2018
Scott W.
Scott W., Ford Technician
Category: Ford
Satisfied Customers: 3,602
Experience: 28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.
Verified

H​ello my name is ***** ***** you have a scan tool to check for DEF sending unit codes?

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Customer reply replied 4 months ago
No I do not
Customer reply replied 4 months ago
No call please

F​rom your description I can only go off what we see the most at the dealer, I suspect you could have a DEF level sender problem, either the sender itself, or wiring to the sender. we have seen both and they always store a code. Do you have a way of getting the truck scanned for codes? Are you fixing yourself?

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Customer reply replied 4 months ago
No scanner . Will most likely let dealer repair. I have the Premier Extended warranty. Do you know if this would be covered?

Is the warranty a Ford warranty or aftermarket warranty?

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Customer reply replied 4 months ago
Ford

If you get me your VIN I can try to check for you, I don't have access to parts, but I will try to find the the basic number for the DEF sender and check for coverage.

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Customer reply replied 4 months ago
1FT7W2BT8DEB22968

W​hat state are you in? I have to enter this to see about coverage because some areas of the US parts are covered differently.

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Customer reply replied 4 months ago
TEXAS

THank you be back in a minute.

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Yes this is covered by your extended warranty.

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Now it could be a wiring problem, and for coverage like that, I am not sure if wiring is covered.

Scott W.
Scott W., Ford Technician
Category: Ford
Satisfied Customers: 3,602
Experience: 28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.
Verified
Scott W. and 87 other Ford Specialists are ready to help you
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Customer reply replied 4 months ago
THANKS SCOTT. I APPRECIATE THE HELP.

Thank you for your business!

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Scott W.
Scott W.
Scott W., Ford Technician
Category: Ford
Satisfied Customers: 3,602
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Experience: 28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.

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