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When I use my low beams I have no headlights but when I turn…

Customer Question
When I use my...

When I use my low beams I have no headlights but when I turn on my high beams my low beams come on but not the high beams.

Mechanic's Assistant: Have you checked the fuses? Have you checked the bulbs?

Yes

Mechanic's Assistant: What is the model/year of your Ford?

2010 F150

Mechanic's Assistant: Are you fixing your F150 yourself? What have you tried so far?

Fuses and bulbs.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I think that’s it

Submitted: 6 months ago.Category: Ford
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Answered in 20 minutes by:
1/9/2018
Ford Mechanic: Gabriel Grey, Auto Service Technician replied 6 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Ford
Satisfied Customers: 448
Experience: Master Service Technician
Verified

Good afternoon, I hope you are doing great. My name is***** am a Ford master tech and I would be happy to assist you with this.

Have you scanned the body control module to see if there are any trouble codes stored? It seems like we may have a switch issue, but it would help us determine what direction to start in if there are any codes or not

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Gabriel Grey, Auto Service Technician
Category: Ford
Satisfied Customers: 448
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