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My Ford Fusion 2013 energi battery died. I can't get at the…

Customer Question
My Ford Fusion 2013...

My Ford Fusion 2013 energi battery died. I can't get at the battery in the trunk.

Mechanic's Assistant: What exactly is happening to the trunk?

It won't open the FOBS don't work. The dealer's mechanic said there are cable posts under the hood I could jump the car with. Where are they?

Mechanic's Assistant: Are you fixing your Fusion yourself? What have you tried so far?

I am trying to get the battery charged. I really haven't "tried" anything. I used the manual key to enter the car and went to pop the trunk but that doesn't work because there is no power in the car. That's when I popped the hood and call the dealer mechanic who said I could charge the battery from under the hood even though the battery is in the trunk but I can't find the battery posts he was referring to

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Not really

Submitted: 1 month ago.Category: Ford
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Answered in 18 minutes by:
1/3/2018
Ford Mechanic: Chris (aka- Moose), Technician replied 1 month ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 50,395
Experience: 16 years experience
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Under the hood, you can connect the jumper cables or charger to the large red wire to the starter or to the battery junction box (fuse box) on the driver's fender. Then connect the ground to the chassis or to the engine on metal. Now you can open the trunk.

Now that I have posted a partial or complete answer, you will see you can rate me. The deposit you have already paid is not transferred to me until you rate me. I would like to receive nothing less than 5-star excellent ratings. So if we are not there yet, please reply and let me help more. If you're not pleased, let me know because rating bad does not result in a refund, there are better options. Rating now will not close this post nor prevent replying. Thanks Chris

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Chris (aka- Moose)
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 50,395
50,395 Satisfied Customers
Experience: 16 years experience

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