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My dash lights and tail lights not working I have brake

Customer Question
My dash lights and...

My dash lights and tail lights not working I have brake lights. They changed out my radio for me and this happens are the fuses under the hood because the one under the dash are has been changed

Mechanic's Assistant: Have you checked the bulbs? Have you checked the connection?

Okay I'll check and the auto parts saying they are discontinuing my parts for my expedion too. Now where do I go don't want to give up my truck

Mechanic's Assistant: What is the model/year of your Ford?

Eddie Bauer 2004 Ford Expedition

Mechanic's Assistant: Are you fixing your Expedition yourself? What have you tried so far?

I have a friend who is a mechanic, but my daughter had someone else put another radio in and now no dash or tail lights

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No just that

Submitted: 7 months ago.Category: Ford
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Answered in 2 minutes by:
1/1/2018
Ford Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Ford
Satisfied Customers: 3,848
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

So if you unplug the radio at the harness where they installed it do you get your lights back?

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Customer reply replied 7 months ago
I'll get back with you all there need to get into the radio disconnect it and check the lights then if nothing can continue. I'm away from my truck now but will do what you ask me to check on if not solved but be assured I know that the problem is when this radio got installed. Thank you
Ford Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

sure thing ill be around!

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Customer reply replied 7 months ago
No thanks will come back later thank you so very much
Ford Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

sounds good ill be here

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