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Bought a used cluster van won't start. I heard it has to be…

Customer Question
Bought a used cluster...

Bought a used cluster van won't start

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

I heard it has to be programed is tha true

Mechanic's Assistant: What is the model/year of your Ford?

2000 windstar van

Mechanic's Assistant: Are you fixing your Windstar yourself? What have you tried so far?

The old cluster was bad the gauges were flickering

Submitted: 7 months ago.Category: Ford
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Answered in 4 minutes by:
12/29/2017
Ford Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Ford
Satisfied Customers: 451
Experience: Master Service Technician
Verified
Good afternoon, I hope you are doing great. My name is***** am a Ford technician and would be happy to assist you with this.You are correct, the new cluster is going to have to be programmed by the dealer or a local ford certified repair.The cluster works inline of the security system, so if it is not programmed it will not communicate when trying to start
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Customer reply replied 7 months ago
i can bring cluster to ford and they will program it ?
Ford Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago
that is correct, it is usually around a .5hr labor charge
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Customer reply replied 7 months ago
Don’t need to bring van ?
Ford Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago
The older models can be programmed by themselves with a breakout box. It would be best to bring the van, but not required if it is not starting
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Customer reply replied 7 months ago
No it won’t start
Ford Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago

Yeah then the van would have to be towed in order to be programmed there

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