Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

THE TRUCK HAD A BAD BATTERY I REPLACED THE BATTERY NOW IT…

Customer Question
THE TRUCK HAD...

THE TRUCK HAD A BAD BATTERY I REPLACED THE BATTERY NOW IT WON'T START NO CRANK OR NOTHING

Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before?

YES I CHECKED THe volts it has 12.73 the old battery was no good I hooked everything up correctly now it wont start

Mechanic's Assistant: What is the model of your '12 Ford?

I'm sorry its a 2003 escape

Mechanic's Assistant: Are you fixing your Escape yourself? What have you tried so far?

Yes I am fixing my self I I haven't done nothing I cant figure out whats wrong it started this morning with the old battery then I put the new on and no it won't turn on or no crank

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No that's about it

Submitted: 7 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 5 minutes by:
12/28/2017
Ford Mechanic: EricFromCT, Ford Technician replied 7 months ago
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,785
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Verified

Hi. Welcome to chat! My name is ***** ***** I am currently a factory dealer auto mechanic. I will attempt to assist you with your concern today.

Ask Your Own Ford Question
Ford Mechanic: EricFromCT, Ford Technician replied 7 months ago

THere is a theft light on the dash that turns on when the key is turned to the ON position. Can you take note of the theft light and let me know what it does when you turn the ignition to the on position?

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

Ask Your Own Ford Question
Customer reply replied 7 months ago
ok yes I had a dead cell in my orginal battery it would not start I replaced the BATTERY with a new one and now it won't crank or start
Ford Mechanic: EricFromCT, Ford Technician replied 7 months ago

Ok. You should first check the operation of the theft light.

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

Ask Your Own Ford Question
Customer reply replied 7 months ago
I took it auto zone and they said there was a dead cell so I bought a new one and no it won't start and it started fine every other day
Ford Mechanic: EricFromCT, Ford Technician replied 7 months ago

Ok. What does the theft light do when the ignition is turned on?

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

Ask Your Own Ford Question
Customer reply replied 7 months ago
the theft light is on but it always on it goes away when i try to start it i disconnected the battery 10 minutes and pressed on the brake i read online that it works to reset anti theft i called local ford they told me there should be no reason for it to activate just by replacing the battery
Ford Mechanic: EricFromCT, Ford Technician replied 7 months ago

So the theft light comes on for 3 seconds then goes off when you turn the key on?

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

Ask Your Own Ford Question
Customer reply replied 7 months ago
correct i open the door the theft light is blinking but when i go to start it goes away just the battery light is on
Ford Mechanic: EricFromCT, Ford Technician replied 7 months ago

Alright. That is normal operation of the theft system. Have you checked the fuses under the hood?

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

Ask Your Own Ford Question
Customer reply replied 7 months ago
i have checked the fuses they are all good
Ford Mechanic: EricFromCT, Ford Technician replied 7 months ago

Then you need to go right to the starter with a test light and verify there is power at the starter on the large battery cable, and power on the small trigger wire when the key is turned to the START position.

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

Ask Your Own Ford Question
Ford Mechanic: EricFromCT, Ford Technician replied 7 months ago

Do you have any questions about checking for power at the starter? This will indicate if the starter is bad or power is nt getting to the starter.

Customer Satisfaction is my #1 goal!

1. I am a FACTORY DEALER auto mechanic and also answer questions here on Just Answer.

2. When you are pleased or happy with my assistance or efforts to help you, at the top of the screen please rate me by clicking on the stars.

3. Rating does not close the post and you're more than welcome to ask follow up questions.

Thank you for using Just Answer and allowing my to assist you!

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask EricFromCT Your Own Question
EricFromCT
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,785
4,785 Satisfied Customers
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified

EricFromCT is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,182 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

29,223 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,591 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
I replaced a bad battery (10.5 Volts with nothing on). I
I replaced a bad battery (10.5 Volts with nothing on). I jumped the battery and got it started, and while running, the battery showed 14.5 volts (good charging system). But, now, with new batter (12.3… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
My husband was fixing a problem we had with our 2006 Ford
Hi my husband was fixing a problem we had with our 2006 Ford Escape where a pulley came off with a broken bolt in order to fix it he had to pull off the crank sensor and now that is fixed the truck wi… read more
roy
roy
Associate Degree
3 satisfied customers
Tach & Speedometer needles run from 0 to max when engine
Tach & Speedometer needles run from 0 to max when engine is running. Also, abs, brake,& battery warning lights stay on in my 2003 ford escape. Please help Thanks..… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
I have a 2005 f150 fx4 5.4L. While driving it just shut down
I have a 2005 f150 fx4 5.4L. While driving it just shut down and i pulled over at first it didnt turn over like battery died. Then got a jump and all it does now is turn over. Like it has no spark. I … read more
Kavey
Kavey
86 satisfied customers
ford escape: I have a ford escape 2001 v6. randomly it will
I have a ford escape 2001 v6. randomly it will shut off competley while in drive and I have to jump it off , did it a week ago and it stopped, then last night I was at a light and it happened again, I… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
Excursion: 2000 Ford Excursion 6.8l v10 alternator tested good
2000 Ford Excursion 6.8l v10 alternator tested good battery good, but no charge coming from wire on back of alternator to starter solenoid to charge battery. When getting power from jumper cables have… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Ford Escape XLT: 2003 Ford Escape. Several days ago the car
2003 Ford Escape. Several days ago the car died in traffic at at a red light, that may or may not be related. Car hums when started, pitch goes up when the car accelerates, hum is constant. This morni… read more
VirtualWrench (L J)
VirtualWrench (L J)
Owner of LJ Auto Repair 37 years
Associate Degree
38 satisfied customers
f350: My batteries were dead a couple days ago on mY 2001 F350
My batteries were dead a couple days ago on mY 2001 F350 powerstroke and i put a battery charger on them for 6 hours on a 2 amp charge batteries read 12.7 volts starter would click once but wouldnt cr… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
29,223 satisfied customers
Ford Bronco: 1991 bronco with 5.8L wont start. battery charged,
1991 bronco with 5.8L won't start. battery charged, cranked several times with out starting and now nothing, maybe a slight click when key is turned. can smell fuel and can here fuel pump operating. H… read more
Anthony
Anthony
Master Automobile Technician
Vocational, Technical or Trade Scho
8,789 satisfied customers
1978 f150: started fine..doesnt start..jumpstart..wait a few minutes
1978 f150 started fine in the morning, doesn't start in the afternoon. won't jumpstart, no starter spin, nothing. wait a few minutes, starts okay, get it home. put it on the charger. next morning, it … read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Ford F150: Once I got it fixed, I had trouble with the alarm system.
I have a Ford F150, 2003. Reecently, I had a flat. Once I got it fixed, I had trouble with the alarm system. Everytimed I tried to start it, the alarm would go off. I finally figured it out with the h… read more
Dieseljunky2
Dieseljunky2
Locomotive Mechanic
Ford Certified Technician
310 satisfied customers
Ford Escape XLT This morning my 2004 Escape would not start;
This morning my 2004 Escape would not start; it made a fast "clacking" noise, not the usual clicking when a battery is dead. As the battery is the OEM original, I just purchased a new battery and inst… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
2003 taurus: v6..Wont Start..cranked..headlights stay bright
2003 taurus flex fuel v6. Won't Start. Turned headlights on, cranked, headlights stay bright. Bad starter or bad wiring connection? Car started fine this morning. Sat off for 8 hours at work. Started … read more
Steve
Steve
Ford tech Specializing in electronics
Associate Degree
1 satisfied customers
1999 F150: V8..out to the truck this morning and it
I have a 1999 F150 5liter V8. Everything was working fine all weekend. Went out to the truck this morning and it would not turn over. Thought the battery was dead. Put the battery charger on it too bo… read more
Tim West
Tim West
Service Manager
Computer/ Automotive certifications
16 satisfied customers
2000 F350: If the cranking battery (driver side..tow truck
If the cranking battery (driver side?) on my 2000 F350 is weak, and a car can't jump start it, is it possible that a tow truck can jump start it?… read more
Fordanswerman
Fordanswerman
Ford Senior Master Technician retired
Associate Degree
2,912 satisfied customers
ranger: 3.0l..I jump it off, starts just fine, remove cables..it dies
hey I have 03 ranger 3.0l, other day I find the batt very dead. Its 5 yrs old so I figure its the end of its life. But I jump it off, starts just fine, remove cables and it dies. I went ahead and boug… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
25,182 satisfied customers
2005 Escape Limited: car wont start..power windows, locks..Anti-theft
i have a 2005 Escape Limited (not hybrid). Out of nowhere car won't start. Radio works, power windows, locks ect... Anti-theft flashes when key is not in ignition, goes off when I turn the key to posi… read more
Glenn
Glenn
Technician/Trainer
Vocational, Technical or Trade Scho
392 satisfied customers
2004 Ford F-250: Diesel..I tried jumping the new batteries
I have a 2004 Ford F-250 Diesel, Just replaced both Batteries to the truck and now I have no juice at all to the truck. I tried jumping the new batteries but still have no power of any kind to the veh… read more
Steve
Steve
Vocational, Technical or Trade Scho
96 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x