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We have just installed a new starter and it will not turn…

Customer Question
We have just installed...

We have just installed a new starter and it will not turn over. We have check the power and it is getting power.

Mechanic's Assistant: When you turn the key, do you get a single loud click, or a series of rapid ones?

No Noise at all

Mechanic's Assistant: What is the model/year of your Ford?

F150 2006

Mechanic's Assistant: Are you fixing your F150 yourself? What have you tried so far?

We are fixing it ourselves. The startier stopped working the other day and we replaced it. It is still doing what it was the other day

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Just we need all the help we can get

Submitted: 1 month ago.Category: Ford
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Answered in 5 minutes by:
12/25/2017
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 month ago
AMEDEE
AMEDEE, FORD TECHNICIAN
Category: Ford
Satisfied Customers: 27,273
Experience: ASE CERTIFIED TECHNICIAN ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

Thank you for your question. My name isCustomerand I will be happy to assist you today. I am reviewing the details now.

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Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 month ago

How much power are you getting down at the starter?

What size engine do you have?

Have you checked for codes in the computer?

Would you be willing to speak on the phone?

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Customer reply replied 1 month ago
don't know, 5.4 v8' can't check the codes we don't have the device. no
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 month ago

Thank you for that information.

So is the starter getting voltage down to it with the key in the crank position or not?

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Customer reply replied 1 month ago
we are getting power to the starter
we are going to remove the new starter and return it and reinstall the old starter since it does not seem to be the starter itself that is the problem..
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 month ago

Ok, sounds good let me know

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Customer reply replied 1 month ago
Will do thank you
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 month ago

You bet

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Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 24,320
24,320 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

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