Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 2014 Ford Explorer. Today the check charging system…

Customer Question
I have a 2014...

I have a 2014 Ford Explorer. Today the check charging system light came on and the power steer isn't working.

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

It is the check charging system

Mechanic's Assistant: Are you fixing your Explorer yourself? What have you tried so far?

We are trying to see if it is something minor like a corroded battery cable or if it could be a problem with the alternator

Submitted: 6 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 2 minutes by:
12/21/2017
Ford Mechanic: Ron Z., - Ford Tech - replied 6 months ago
Ron Z.
Ron Z., - Ford Tech -
Category: Ford
Satisfied Customers: 19,956
Experience: 18+yrs experience. State Inspector & Ford Diagnostics/Repair
Verified

Hi! Welcome to JustAnswer. Thanks for coming! I'm Ron and I'll be working with you on your question today. Please give me a moment to review your question and type out my reply. Sit tight one minute... I'll be right back!

Ask Your Own Ford Question
Ford Mechanic: Ron Z., - Ford Tech - replied 6 months ago

Thanks for holding!

When the check charging system warning comes on, more commonly, this a faulty alternator or a weak battery. There is a quick easy test for this, with the use of a voltage meter. With the engine running (if you need to jump-start the vehicle, make sure to remove the jumper cables before testing), take a voltage reading at the battery terminals. If the voltage is not between 13.2-14.4v, or fluctuates in and out of this area, the Alternator will need to be replaced. If the Alternator passes this test, turn the engine off and wait 15min. Take another reading at the battery terminals, this time with the engine off. If the voltage is anything less than 12v, the battery may have a "bad cell" and is not accepting the alternator's charge. If you do not have access to a voltage meter, most local "big chain" parts stores, like AutoZone, will run these tests for Free right in their parking lot. Make sure to also check the battery cables to make sure they are tight, making a good connection and are free of any corrosion. If any corrosion is found, some baking soda in water and a toothbrush will clean it nicely. Please be kind enough to leave a rating for our Q&A using the 'stars' at the top of the page when I have answered all your questions. A 5-star rating is very much appreciated! Rating my answer does not cost you extra.

Ask Your Own Ford Question
Ford Mechanic: Ron Z., - Ford Tech - replied 6 months ago

Were there any other questions I could help you with today?

Ask Your Own Ford Question
Ford Mechanic: Ron Z., - Ford Tech - replied 6 months ago

..

Ask Your Own Ford Question
Ford Mechanic: Ron Z., - Ford Tech - replied 6 months ago

HI! I noticed this Q&A was still open, so I wanted to check in and see if there was anything else I could do for you on this? Any other questions you had? If you have no further questions, Please be kind enough to leave a rating for our Q&A using the 'stars' at the top of the page.

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ron Z. Your Own Question
Ron Z.
Ron Z.
Ron Z., - Ford Tech -
Category: Ford
Satisfied Customers: 19,956
19,956 Satisfied Customers
Experience: 18+yrs experience. State Inspector & Ford Diagnostics/Repair

Ron Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,022 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,993 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,556 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
I have a 2013 Ford Explorer Sport with 40,000 miles and the
I have a 2013 Ford Explorer Sport with 40,000 miles and the check charging system warning keeps coming on and turning right off. I have had the battery and alternator checked twice and both times chec… read more
Mechanic01
Mechanic01
3,190 satisfied customers
Battery light on and 8 codes kicked but no CEL light. Stays
battery light on and 8 codes kicked but no CEL light … read more
Peter Zavarelli
Peter Zavarelli
Automotive Diagnostic Specialist
General auto certifications
415 satisfied customers
I drive a 2001 explorer sport trac and today while driving
I drive a 2001 explorer sport trac and today while driving in a 30mph zone my car all of a sudden check engine light came on and said on the dashboard "check gauge". My steering basically stopped work… read more
mastertech29
mastertech29
180 satisfied customers
While driving my electrical system shut down after the check
while driving my electrical system shut down after the check charging system light came on then a Service RNC Now light came on then the electric went in the car I had no power in the car at all no sp… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
25,022 satisfied customers
I have a 2011 Ford Escape with a battery light comes on
I have a 2011 Ford Escape with a battery light comes on randomly and doesn't stay on. Took it to the Ford Dealer and they checked the battery and the alternator and they said both were good. … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,661 satisfied customers
Driving my 2013 explorer xlt v-8, first the air conditioner
driving my 2013 explorer xlt v-8, first the air conditioner stopped blowing cold air, then check charging system light came on. car drove normally for awhile. made a stop, the power steering was in an… read more
Mike V.
Mike V.
Auto Service Technician
Subaru and Nissan factory training.
1,556 satisfied customers
My check gage and battery light popped on then it became difficult
My check gage and battery light popped on then it became difficult to steer then my explorer died. It is starting up now but it sounds week, the break pedal seems stuck and the gas pedal does not seem… read more
Mike V.
Mike V.
Auto Service Technician
Subaru and Nissan factory training.
1,556 satisfied customers
I was on my way home today and the "check charging system"
hello. I was on my way home today and the "check charging system" alert came on my dash and a battery icon lit up as well. The car continued to run seemingly normal. … read more
Scott W.
Scott W.
Diesel, Automatic trans, full line tech
Associate Degree
3,593 satisfied customers
Have a 2001 Ford Explorer, borrowing from my dad, so I 't
Have a 2001 Ford Explorer, borrowing from my dad, so I don't have a lot is specifics, but no recent problems. Drove today, on way home radio light was flickering. Stopped at store, then wouldn't start… read more
Mike V.
Mike V.
Auto Service Technician
Subaru and Nissan factory training.
1,556 satisfied customers
CHARGING SYSTEM CAME ON CLUSTER PANEL SHUT DOWN VERY DIM
CHARGING SYSTEM CAME ON CLUSTER PANEL SHUT DOWN VERY DIM LIGHTS CHECK CHARGING SYSTEM APPEARED ON CLUSTER PANEL MADE IT HOME DIM LIGHTS TURN OFF ENGINE LIGHTS VERY DIM BUT WOULD NOT SHUT DOWN. NOTHING… read more
James
James
Bachelors degree automotive technology with minor in diesel
3,578 satisfied customers
My check charging system light came on, on my 2005 Ford explorer.
My check charging system light came on, on my 2005 Ford explorer. I took it in to Walmart and they checked the battery and gave me a paper that said my battery tested good it rated 765 CCA measured 68… read more
John Mc
John Mc
Ford Technician
Vocational Trade School
5,495 satisfied customers
2005 Ford Explorer: Electronic System light was on..Replaced battery
2005 Ford Explorer. Check Electronic System light was on. Replaced battery. Starter and altenator tested and were fine. This was on Friday. Today more warning lights were flashing. Instrument panel we… read more
EricFromCT
EricFromCT
Auto Technician
4,390 satisfied customers
Revving..all power to lights, radio, & gauges quit working..alternator
The lights on the dash go on & off while revving the engine. Lose all power to lights, radio, & gauges quit working. We replaced the battery & tested the alternator. What could be the problem?… read more
Ford snr master
Ford snr master
technician
Vocational, Technical or Trade Scho
1,777 satisfied customers
2004 Ford Expedition: Connector..corroded..car started..Drove fine
2004 Ford Expedition will not start. Connector on battery was corroded two days ago - replaced part and car started. Drove fine for 2 days. Today it did not start again. Jumped battery. Drove about 10… read more
Roadside Jerry
Roadside Jerry
Auto Expert on Just Answer
Vocational, Technical or Trade Scho
2,945 satisfied customers
Ford: freestyle..My battery light keeps coming..charging system
I have a ford freestyle 2005. My battery light keeps coming on and saying check charging system. what is the problem?… read more
Larry
Larry
Technical Editor
Bachelor's Degree
718 satisfied customers
1999 Explorer Sport: My battery light came..alternator tested
1999 Explorer Sport 5-speed. My battery light came on a couple of days ago, and saw that my voltometer was reading low. Had the battery and alternator tested, and the alternator showed to not be charg… read more
Fordster
Fordster
Mastertech
Vocational, Technical or Trade Scho
2,650 satisfied customers
1991 Ford explorer: new battery..new alternator..new starter..wont run
My 1991 Ford explorer has a new battery, a new alternator, a new starter, a new fly wheel, and the battery still isn't staying charged, somethings draining the battery, it wont run. what could the pro… read more
MARKUS
MARKUS
SOQUEL 76 AUTO SERVICE AND REPAIR
Vocational, Technical or Trade Scho
42 satisfied customers
1999 ford explorer sport: battery light came on yesterday..alternator
I have a 1999 ford explorer sport, the battery light came on yesterday and I was told that the alternator was good and the battery was bad so I replaced the battery. Now sometimes it will charge and s… read more
Fordanswerman
Fordanswerman
Ford Senior Master Technician retired
Associate Degree
3,304 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x