Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 2014 Ford Explorer. Today the check charging system…

Customer Question
I have a 2014...

I have a 2014 Ford Explorer. Today the check charging system light came on and the power steer isn't working.

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

It is the check charging system

Mechanic's Assistant: Are you fixing your Explorer yourself? What have you tried so far?

We are trying to see if it is something minor like a corroded battery cable or if it could be a problem with the alternator

Submitted: 3 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 2 minutes by:
12/21/2017
Ford Mechanic: Ron Z., - Ford Tech - replied 3 months ago
Ron Z.
Ron Z., - Ford Tech -
Category: Ford
Satisfied Customers: 19,637
Experience: 18+yrs experience. State Inspector & Ford Diagnostics/Repair
Verified

Hi! Welcome to JustAnswer. Thanks for coming! I'm Ron and I'll be working with you on your question today. Please give me a moment to review your question and type out my reply. Sit tight one minute... I'll be right back!

Ask Your Own Ford Question
Ford Mechanic: Ron Z., - Ford Tech - replied 3 months ago

Thanks for holding!

When the check charging system warning comes on, more commonly, this a faulty alternator or a weak battery. There is a quick easy test for this, with the use of a voltage meter. With the engine running (if you need to jump-start the vehicle, make sure to remove the jumper cables before testing), take a voltage reading at the battery terminals. If the voltage is not between 13.2-14.4v, or fluctuates in and out of this area, the Alternator will need to be replaced. If the Alternator passes this test, turn the engine off and wait 15min. Take another reading at the battery terminals, this time with the engine off. If the voltage is anything less than 12v, the battery may have a "bad cell" and is not accepting the alternator's charge. If you do not have access to a voltage meter, most local "big chain" parts stores, like AutoZone, will run these tests for Free right in their parking lot. Make sure to also check the battery cables to make sure they are tight, making a good connection and are free of any corrosion. If any corrosion is found, some baking soda in water and a toothbrush will clean it nicely. Please be kind enough to leave a rating for our Q&A using the 'stars' at the top of the page when I have answered all your questions. A 5-star rating is very much appreciated! Rating my answer does not cost you extra.

Ask Your Own Ford Question
Ford Mechanic: Ron Z., - Ford Tech - replied 3 months ago

Were there any other questions I could help you with today?

Ask Your Own Ford Question
Ford Mechanic: Ron Z., - Ford Tech - replied 3 months ago

..

Ask Your Own Ford Question
Ford Mechanic: Ron Z., - Ford Tech - replied 3 months ago

HI! I noticed this Q&A was still open, so I wanted to check in and see if there was anything else I could do for you on this? Any other questions you had? If you have no further questions, Please be kind enough to leave a rating for our Q&A using the 'stars' at the top of the page.

Ask Your Own Ford Question
Was this answer helpful?
Ask Ron Z. Your Own Question
Ron Z.
Ron Z.
Ron Z., - Ford Tech -
Category: Ford
Satisfied Customers: 19,637
19,637 Satisfied Customers
Experience: 18+yrs experience. State Inspector & Ford Diagnostics/Repair

Ron Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,610 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,466 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,455 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
97 Ford Escort. Previous owner said alternator was bad. He
97 Ford Escort. Previous owner said alternator was bad. He replaced battery. Replaced brushes and electrical hook up on existing alternator and car would not start. Acted like it was not getting fuel.… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
462 satisfied customers
Replaced battery and alternator and gauges/ light still
Replaced battery and alternator and gauges/idiot light still flash and move from 12v to 14.5 while driving. At idle it's normal stable 13.5v. What's up … read more
Mechanic01
Mechanic01
2,358 satisfied customers
91 explorer new alternate and battery, won't hold a charge.
91 explorer new alternate and battery, won't hold a charge … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Where is the fuse for the alternator? Had alternator
had alternator rebuilt, but still not charging battery, so we figure its a fuse?… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
I have change the battery n the alternator change the
I have change the battery n the alternator change the alternator wire, still the charging lights still on … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
2013 Ford Focus SE 2.0l. Alternator only charges if car is
2013 Ford Focus SE 2.0l. Alternator only charges if car is revd up for a second, then charges normal. Battery light is on all the time after 10 seconds of running, even while charging at 14+v. Alterna… read more
Mechanic01
Mechanic01
2,358 satisfied customers
Replaced bad alternator and battery. Car turns over but
Replaced bad alternator and battery. Car turns over but won't start … read more
Edward Clayton
Edward Clayton
Associate Degree
1,033 satisfied customers
04 crown vic not charging. Changed alternator and computer.
04 crown vic not charging . Changed alternator and computer. My son has same car coming up with different voltages on alt. wire connecter… read more
roy
roy
Associate Degree
3 satisfied customers
Alternator doesn't start charging until battery is
alternator doesn't start charging until battery is completely dead … read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
2010 ford escape, dtc p0620, alternator was not charging
2010 ford escape, dtc p0620, alternator was not charging replaced, now it is charging but dtc p0620 and battery light are on … read more
Eric
Eric
Auto Technician
589 satisfied customers
Replaced alternator on 04 6.0, but light still comes on.
Replaced alternator on 04 6.0, but light still comes on … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Removing 2002 t-bird alternator following 2justanswer
removing 2002 t-bird alternator following 2justanswer bamaman39 ford diagrams all bolts off alt wiggling back and forth like shown but not moving away from through bolt position. i noticed what looks … read more
Kenny Z
Kenny Z
Ford Senior Master Technician
High School or GED
16 satisfied customers
Believe its the alternator. clicking. little battery light
believe its the alternator. clicking. little battery light has been staying of for about 45 seconds upon start for a little while now. … read more
Mechanic01
Mechanic01
2,358 satisfied customers
The gueges are not working and alternator isnt charging day
The gueges are not working and alternator isnt charging day time run lights not working and 4x4 not enguaging all happened last night at the same time ! Is this a cluster problem ? Have checked all fu… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Replaced batteries, alternator and voltage regulator plug,
replaced batteries, alternator and voltage regulator plug, but I still have a battery light on … read more
Jagmaster
Jagmaster
Bachelor's Degree
346 satisfied customers
2001 f350 7.3, alternator quit charging, changed alternator
2001 f350 7.3, alternator quit charging, changed alternator and now charges for short time and voltage gradually drops, I've been a semi mechanic for 12 years and own my own shop, saying that.... I do… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
Once pulling tensioner and alternator bolts out alternator
once pulling tensioner and alternator bolts out alternator still wont come dont want to pry onit and crack housingwhats the best way to get it out 2013 ford f150 5.0 engine … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
MY 1999 F250 7.3 When cranking engine my alternator charge
MY 1999 F250 7.3 When cranking engine my alternator charge for about 5 min. then stop. Replaced everything Batt, alternator, plug to alternator cant find problem … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,610 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x