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Headlight will not turn off and turn signal lights are not…

Customer Question
Headlight will not turn...

Headlight will not turn off and turn signal lights are not working

Mechanic's Assistant: Have you checked the fuses? Have you checked the bulbs?

No. The car has only 11,000 miles on it. I just moved it from one side of the street to the other and tried to leave but gong kept sounding and lights would not go off. Also rear wiper is not working

Mechanic's Assistant: What is the model of your '11 Ford?

Limited with Ecoboost

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I just disconnected the negative pole on the battery to get lights off.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No thats it thanks

Submitted: 7 months ago.Category: Ford
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Answered in 8 minutes by:
12/14/2017
Ford Mechanic: Jared D, ASE Certified Technician replied 7 months ago
Jared D
Jared D, ASE Certified Technician
Category: Ford
Satisfied Customers: 2,277
Experience: Shop Supervisor at County Fleet
Verified

Good morning,

To clarify, the lights stay on all of the time and the turn signals don't come on at all?

The headlights are on even when the engine is off?

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Ford Mechanic: Jared D, ASE Certified Technician replied 7 months ago

Also, the model of your vehicle didn't come through. Is it an escape, edge, expedition, etc?

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Customer reply replied 7 months ago
2017 Ford Flex, Yes headlights stay on even when engine is turned off. I waited 5 min. so know
it is not the delay
Ford Mechanic: Jared D, ASE Certified Technician replied 7 months ago

Ok. The way this system is designed to work, if the computer in the fuse box detects a fault in the electrical system from the headlight switch it leaves the headlights on for 10 minutes and then turns them off. If the headlights never turn off, even after the ten minutes then the headlight switch is sending a signal that it is on. In this case that would mean that the headlight switch is bad.

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Ford Mechanic: Jared D, ASE Certified Technician replied 7 months ago

This would make sense because the turn signals run through the same switch and they aren't working either.

To be certain that this is the problem you could use a scan tool to check for trouble codes in the system. Do you have access to a good scan tool?

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Customer reply replied 7 months ago
No not unless I take it to a dealer
Ford Mechanic: Jared D, ASE Certified Technician replied 7 months ago

Ok. You might check fuse 6 (20 amp) of the SJB (under dash fuse box) to verify that it is not blown, missing, or poorly connected.

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Ford Mechanic: Jared D, ASE Certified Technician replied 7 months ago

Please let me know if you need additional info. I'd love to help you get this one sorted out.

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