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Well, my '02 Ford Escape locked up. A lot and no never

Customer Question
Well, my '02 Ford...

Well, my '02 Ford Escape locked up.

Mechanic's Assistant: How many miles are on the car? Has this ever happened before?

A lot and no never happened before

Mechanic's Assistant: Are you fixing your Escape yourself? What have you tried so far?

I "unplugged" the battery. it seems to be something with the anti lock break system or a worn down key

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes, we charged the battery fully but it did not help

Submitted: 4 months ago.Category: Ford
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Answered in 43 minutes by:
12/14/2017
Ford Mechanic: roy, import/domestic specialest replied 4 months ago
roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 7,277
Experience: ASE master tech for 40 years
Verified

hello, my name is ***** ***** I will be glad to assist you. please allow me a couple of minutes to gather some basic info.

Roy

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Ford Mechanic: roy, import/domestic specialest replied 4 months ago

ok can you clarify??

is the engine locked up and wont turn???

are the wheels locked and it wont roll???

Roy

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Customer reply replied 4 months ago
The key won't turn at all...
Ford Mechanic: roy, import/domestic specialest replied 4 months ago

ok, thanks

the first thing I would try is to see if you have another key. if you do not or if the other key is the same, the lock cylinder will have to be replaced .

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Customer reply replied 4 months ago
I tried unlocking the wheel and restarted the battery...it seems as though the car has gone into some Antilocl theft system mode...I have not experienced in my 6 years of owning it
Ford Mechanic: roy, import/domestic specialest replied 4 months ago

re started the battery??? do you have a voltmeter to check the battery voltage???

also, is the theft light on???

Roy

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Customer reply replied 4 months ago
well
I already knew the plausible choices which are: having the dealership reset my ABS
Customer reply replied 4 months ago
If I had another key I would obviously try it...
Ford Mechanic: roy, import/domestic specialest replied 4 months ago

abs?? has no connection to your issue

I am giving you suggestions and have no idea of what you know or do not know

Roy

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Customer reply replied 4 months ago
I disconnected the battery entirely to try and reset it
Customer reply replied 4 months ago
My friend came over with a battery charger/conditioner etc etc but no luck
Ford Mechanic: roy, import/domestic specialest replied 4 months ago

you need a scan tool to reset the system.

I will opt out and see if anyone else can help

have a great day.

Roy

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Customer reply replied 4 months ago
this entire issue is related to some weird anti theft system I've never seen...as I said I have one
Customer reply replied 4 months ago
Tried that too
Customer reply replied 4 months ago
It read as "error" and would not allow a reset
Ford Mechanic: David Craig, Auto Mechanic replied 4 months ago
David Craig
David Craig, Auto Mechanic
Category: Ford
Satisfied Customers: 5,171
Experience: owner/mechanic at 3D Automotive
Verified

are you still not able to turn the key in the ignition?

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Customer reply replied 4 months ago
nope, not at all
Ford Mechanic: David Craig, Auto Mechanic replied 4 months ago

ok, it has nothing to do with the anti theft. you need a new key cylinder.

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Ford Mechanic: David Craig, Auto Mechanic replied 4 months ago

would you like the replacement procedure?

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Ford Mechanic: David Craig, Auto Mechanic replied 4 months ago

you may also want to try to push up on the shift lever as far as you can

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Customer reply replied 4 months ago
oh i have
Customer reply replied 4 months ago
all my brute strength and my man friends
Customer reply replied 4 months ago
I think the dealership needs to unlock my anti theft system
Customer reply replied 4 months ago
I've tried everything else..but I appreciate your input :)
Ford Mechanic: David Craig, Auto Mechanic replied 4 months ago

a key that will not turn in the ignition has nothing to do with anti theft

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Ford Mechanic: David Craig, Auto Mechanic replied 4 months ago

good luck.

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Customer reply replied 4 months ago
yeah no, cant turn the key in the ignition
Ford Mechanic: 6Bucs, Ford Senior Master replied 4 months ago
6Bucs
6Bucs, Ford Senior Master
Category: Ford
Satisfied Customers: 1,005
Experience: Ford senior master tech, 18 years experience.
Verified
Have you tried pulling the steering wheel against its locks back and forth forcefully while attempting to turn the key?
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6Bucs
6Bucs
6Bucs, Ford Senior Master
Category: Ford
Satisfied Customers: 1,005
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Experience: Ford senior master tech, 18 years experience.

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