Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Well, my '02 Ford Escape locked up. A lot and no never

Customer Question
Well, my '02 Ford...

Well, my '02 Ford Escape locked up.

Mechanic's Assistant: How many miles are on the car? Has this ever happened before?

A lot and no never happened before

Mechanic's Assistant: Are you fixing your Escape yourself? What have you tried so far?

I "unplugged" the battery. it seems to be something with the anti lock break system or a worn down key

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes, we charged the battery fully but it did not help

Submitted: 7 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 43 minutes by:
12/14/2017
Ford Mechanic: roy, import/domestic specialest replied 7 months ago
roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 7,766
Experience: ASE master tech for 40 years
Verified

hello, my name is ***** ***** I will be glad to assist you. please allow me a couple of minutes to gather some basic info.

Roy

Ask Your Own Ford Question
Ford Mechanic: roy, import/domestic specialest replied 7 months ago

ok can you clarify??

is the engine locked up and wont turn???

are the wheels locked and it wont roll???

Roy

Ask Your Own Ford Question
Customer reply replied 7 months ago
The key won't turn at all...
Ford Mechanic: roy, import/domestic specialest replied 7 months ago

ok, thanks

the first thing I would try is to see if you have another key. if you do not or if the other key is the same, the lock cylinder will have to be replaced .

Ask Your Own Ford Question
Customer reply replied 7 months ago
I tried unlocking the wheel and restarted the battery...it seems as though the car has gone into some Antilocl theft system mode...I have not experienced in my 6 years of owning it
Ford Mechanic: roy, import/domestic specialest replied 7 months ago

re started the battery??? do you have a voltmeter to check the battery voltage???

also, is the theft light on???

Roy

Ask Your Own Ford Question
Customer reply replied 7 months ago
well
I already knew the plausible choices which are: having the dealership reset my ABS
Customer reply replied 7 months ago
If I had another key I would obviously try it...
Ford Mechanic: roy, import/domestic specialest replied 7 months ago

abs?? has no connection to your issue

I am giving you suggestions and have no idea of what you know or do not know

Roy

Ask Your Own Ford Question
Customer reply replied 7 months ago
I disconnected the battery entirely to try and reset it
Customer reply replied 7 months ago
My friend came over with a battery charger/conditioner etc etc but no luck
Ford Mechanic: roy, import/domestic specialest replied 7 months ago

you need a scan tool to reset the system.

I will opt out and see if anyone else can help

have a great day.

Roy

Ask Your Own Ford Question
Customer reply replied 7 months ago
this entire issue is related to some weird anti theft system I've never seen...as I said I have one
Customer reply replied 7 months ago
Tried that too
Customer reply replied 7 months ago
It read as "error" and would not allow a reset
Ford Mechanic: David Craig, Auto Mechanic replied 7 months ago
David Craig
David Craig, Auto Mechanic
Category: Ford
Satisfied Customers: 5,809
Experience: owner/mechanic at 3D Automotive
Verified

are you still not able to turn the key in the ignition?

Ask Your Own Ford Question
Customer reply replied 7 months ago
nope, not at all
Ford Mechanic: David Craig, Auto Mechanic replied 7 months ago

ok, it has nothing to do with the anti theft. you need a new key cylinder.

Ask Your Own Ford Question
Ford Mechanic: David Craig, Auto Mechanic replied 7 months ago

would you like the replacement procedure?

Ask Your Own Ford Question
Ford Mechanic: David Craig, Auto Mechanic replied 7 months ago

you may also want to try to push up on the shift lever as far as you can

Ask Your Own Ford Question
Customer reply replied 7 months ago
oh i have
Customer reply replied 7 months ago
all my brute strength and my man friends
Customer reply replied 7 months ago
I think the dealership needs to unlock my anti theft system
Customer reply replied 7 months ago
I've tried everything else..but I appreciate your input :)
Ford Mechanic: David Craig, Auto Mechanic replied 7 months ago

a key that will not turn in the ignition has nothing to do with anti theft

Ask Your Own Ford Question
Ford Mechanic: David Craig, Auto Mechanic replied 7 months ago

good luck.

Ask Your Own Ford Question
Customer reply replied 7 months ago
yeah no, cant turn the key in the ignition
Ford Mechanic: 6Bucs, Ford Senior Master replied 7 months ago
6Bucs
6Bucs, Ford Senior Master
Category: Ford
Satisfied Customers: 1,031
Experience: Ford senior master tech, 18 years experience.
Verified
Have you tried pulling the steering wheel against its locks back and forth forcefully while attempting to turn the key?
Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask 6Bucs Your Own Question
6Bucs
6Bucs
6Bucs, Ford Senior Master
Category: Ford
Satisfied Customers: 1,031
1,031 Satisfied Customers
Experience: Ford senior master tech, 18 years experience.

6Bucs is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,022 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,993 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,556 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
Battery went dead and replaced it. Immediately after tried
Battery went dead and replaced it. Immediately after tried to start the car and the key will not turn, steering wheel is locked in place, and cannot get transmission out of Park. Please help. … read more
Mechanic01
Mechanic01
3,245 satisfied customers
I just changed my ecm and was told it's turn key, not to
I just changed my ecm and was told it's turn key, not to unplug bat. And just install and start let run for 15 min. Nothing just clicks. Put the old ecm … read more
A. Penland
A. Penland
Ford Senior Master Technician
Vocational, Technical or Trade School
6,957 satisfied customers
It showed a car with a lock in red blinking when i started
It showed a car with a lock in red blinking when i started it … read more
Craig Manning
Craig Manning
GM Certified Technician
High School or GED
157 satisfied customers
Anti-theft system keeping car from starting! yes battery ok,
2008 Escape tried both keys tried jiggling key in lock … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,993 satisfied customers
It won't start. Turn the key and nothing happens. Battery is
It won't start. Turn the key and nothing happens. Battery is fully charged and key batteries are ok. Built in system check says all systems normal. Everything electrical works fine except it won't eve… read more
Jaybird61
Jaybird61
Master Automotive Mechanic
2,281 satisfied customers
My key won't turn. The key is in good shape. The steering
The key is in good shape. The steering wheel is not moving when I try to turn it. It did the first time, and is now stuck. … read more
AZTechBrian
AZTechBrian
ASE Certified Technician & Shop Owner
Vocational, Technical or Trade School
732 satisfied customers
2007 FORD ESCAPE Hybrid had dead battery, charge the battery
2007 FORD ESCAPE Hybrid had dead battery, charge the battery and now veh is stuck in anti theft mode....can't get it reset … read more
EricFromCT
EricFromCT
Auto Technician
4,398 satisfied customers
SuperBob, my 2011 Ford Escape won't start. It's cranks
Hi SuperBob, my 2011 Ford Escape won't start. It's cranks loudly and all lights go on, but nothing happens. At the same time,, the armed security system light continues to flash on and off. Is it rela… read more
EricFromCT
EricFromCT
Auto Technician
4,398 satisfied customers
Ford Escape XLT: I have a 2007 ford escape and yesterday after
I have a 2007 ford escape and yesterday after I turned it off, I reached in the passenger window that was down and pushed the door lock so I could open the door. Some how I must have activated the ant… read more
James
James
Bachelors degree automotive technology with minor in diesel
3,578 satisfied customers
We have a 2000 Ford F150 xlt that intermittently wont start.
We have a 2000 Ford F150 xlt that intermittently won't start. We have had it to the shop a couple of times but it never happens while it is there and nothing is showing up as an issue so they haven't … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,993 satisfied customers
escape: how do you unlock my 2001 ford escape out of park.
how do you unlock my 2001 ford escape out of park. it automatically locks doors and windows when key is out of ignition.… read more
A. Penland
A. Penland
Ford Senior Master Technician
Vocational, Technical or Trade School
6,957 satisfied customers
2009 Ford Escape Hybrid: The gas engine always starts when the key..AC
2009 Ford Escape Hybrid: The gas engine always starts when the key is turned on. I thought and was showed when we bought the car from the dealer that the gas engine did not start when you turned the k… read more
Earl
Earl
Technician
Vocational, Technical or Trade Scho
725 satisfied customers
The wheels spun the anti-skid kicked in and we stopped..alarm going
I have had a day. While driving through a snow drift the truck high centered the wheels spun the anti-skid kicked in and we stopped in the middle of the snow drift. so we dug all the snow out from und… read more
Amedee
Amedee
Automotive Consultant
Vocational, Technical or Trade Scho
19,181 satisfied customers
I tried starting my 2008 ford escape today and it seemed the
I tried starting my 2008 ford escape today and it seemed the battery was dead. I put the charger on it, which showed 30%. After charging it still will not start. I hear clicking in the dash. Is there … read more
Marty
Marty
Vocational, Technical or Trade Scho
576 satisfied customers
2005 Ford Escape: it today to the store....store was closed
I have a 2005 Ford Escape. Drove it today to the store....store was closed due to computer malfunction. Went back to my escape and NO Start. Have been reading the No Start problem forums and am SCARED… read more
Ssholar
Ssholar
Team Leader Shop Foreman
High School or GED
6 satisfied customers
2009 Ford Escape: FWD..engage..the steering wheel..car back
Our 3 week old 2009 Ford Escape V6 FWD is stuck at Wal Mart as the key will not turn in the ignition cylinder. We can turn to the first stage that turns on the radio and lights but it will not go furt… read more
Brad B
Brad B
Mechanic
Vocational, Technical or Trade School
1,090 satisfied customers
2003 ford escape: put in wrong key , activted anti theft
have a 2003 ford escape, put in wrong key , activted anti theft, key to start vehice will not turn what do i do… read more
Brad
Brad
Lead Diagnostic Technician
Vocational, Technical or Trade Scho
2,361 satisfied customers
2001 Ford Escape: Car started..started right..battery light..abs light
2001 Ford Escape, electrical system, Car started right up as usual though battery light flickered (this never happened before) never any past problems, went out going down the road first radio then 5 … read more
chuckski190
chuckski190
Vocational, Technical or Trade Scho
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x