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I have 2012 Ford Edge and the automatic liftgate stopped…

Customer Question
I have 2012 Ford Edge...
I have 2012 Ford Edge and the automatic liftgate stopped working. I replaced the liftgate motor but it does not seem to have any power. The latch is working fine and both liftgate supports are new as well.
Submitted: 7 months ago.Category: Ford
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Answered in 28 minutes by:
12/12/2017
Ford Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Ford
Satisfied Customers: 3,358
Experience: Owner at Baltic investments
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Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

OK have you checked and verified power at all the fuses for the circuit there are 3

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Customer reply replied 7 months ago
I have not. Not sure where those are
Ford Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

fuse 7 in underhood panel, 9 and 25 on the drivers kick panel, with key on engine off check power at each one

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Ford Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

hows it coming?

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